Within the various professional positions I have held, I have learned excellent communication, organization, and interpersonal skills. I have learned to multi-task, to keep my cool under pressure, to serve others with joy, and to foster a positive community within the workplace. My experience spans psychotherapy/counseling, leadership with an industrial psychology emphasis, professional creative writing, social services, transformational coaching, grant writing and management, communications, finances, fund-raising, donor relations, administrative tasks, and customer service. I am a native English speaker and am a level B2 Spanish speaker. I am authorized to work in the US for any employer.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Integrated Co-occurring Disorders Supervisor 2
Lutheran Community Services Northwest
01.2024 - Current
Individual therapy with youth, adolescents, and adults.
Family therapy.
Couples therapy.
Group therapy.
Play therapy.
Art interventions.
In person & remote therapy.
Working towards CADC I supervised hours.
Working towards CGAC I supervised hours.
Co-occurring disorders trained.
Completion of insurance compliant notes in a timely manner.
Design, implement, and oversee the Integrated, Co-occurring Disorders program
Create and implement clinical mental health assessments / screenings for problem gambling disorder and co-occurring disorders
Supervise a team of staff
Maintain adherence to state, county, and agency policies and procedures
Develop and maintain effective administrative systems in coordination with the health clinic, billing, support services, clinical supervision, and quality management systems
Keep program within budget and maintain all appropriate documentation pertaining to program funding sources and expenses
Ensure adequate training of program staff
Coordinate and partner with community agencies
Provide integrated addictions and mental health services such as psychotherapy to youth, adults, families, couples, and groups
Maintain client files and complete documentation in a timely fashion
Provide case management services as needed
Maintain cultural sensitivity and awareness
Serve as part of the leadership team
Other tasks assigned by clinical and administrative supervisors.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Corban Counseling Clinic Intern
Corban University
08.2023 - Current
Individual therapy.
Group therapy.
In person & remote therapy.
Excellent client retention.
Excellent rapport building.
Exceptional case conceptualization.
Exceptional treatment planning.
Completion of documentation in a timely manner.
Great working relationship with colleagues.
Great supervisory relationship.
Executive Director
Women at the Well Grace House
03.2022 - 10.2023
Creation and implementation of expansion project
Creation and implementation of bilingual outreach project
Physical renovations to double capacity
Creation and implementation of internal and external bilingual case management
Networking, donor relations, and grant writing and management related to the projects
Planning and overseeing ADA renovations
Increased staff education initiative
Hiring and training new staff to support growth
Creating, refining, and enforcing policies to support organizational structure and growth
Increased annual grant income by 89.7% in first year alone
Increased overall annual income by 48.83% in first year alone
Successful grant writing and management of grants ranging from $15,000 to $100,000
Adherence to grant budgets and intents
External case management
Referral network maintenance
Case management partnership with partner agency
Advocating for staff
Running payroll
Onboarding employees
Budget creation
Fundraising
Donor relations
Tax filing and legal reporting
Annual financial report
Monthly financial reports to board of directors
Monthly tracking and categorization of financial transactions
Adherence to annual and department budgets
Supervision of all staff
Liaison to the board
Policy writing, implementation, and enforcement
Community and political relations
Strategic planning
Creation of new job positions, hiring, training, and letting go when necessary
Facilitation of in-person and zoom meetings
Writing the annual report
Conflict management
Assistance with case management
Creation of the board packet & accompanying materials
Brand management
Research and data collection, synthesis, and utilization
Communication of all forms
Cultural awareness and sensitivity
Maintenance of 92% client success rate.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Administrative Assistant
Willamette Heart and Family Wellness
05.2015 - 05.2021
Ensure positive customer interactions, whether via phone, zoom, or in-person
Keeping calendars and handling business communications
Document organization within multiple EMRs
Create, implement, oversee, and revise processes
Handling transactions for physical products, subscription plans, and visit payments
Patient education, goal setting, and accountability partnership in accordance with remote patient monitoring protocols.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Transformation Coach & Social Work Intern
Women at the Well Grace House
01.2020 - 12.2020
Coaching women towards change, resulting in improved relationships and reconnecting with loved ones, acquiring necessary employment to precede housing, and improved self-esteem
Teaching classes on identity
Maintaining donor relations
Assisting potential residents with screening questionnaires
Assisting with donations of tangible goods
Taking calls
Shadowing all staff positions.
Education
Masters of Arts in Clinical Mental Health Counseling -
CORBAN UNIVERSITY
Salem, OR
04.2024
Bachelors of Arts in Psychology and Writing -
CORBAN UNIVERSITY
Salem, OR
12.2021
Skills
Case Conceptualization
Treatment Planning
Rapport Building
Client Retention
Interpersonal Relations
Written & Verbal Communication
Organization
Timely Completion of Notes
Active Listening
English - Native
Spanish - Level B2
Assessments
Proofreading, Proficient, 12/01/21, Finding and correcting errors in written texts
Sales skills, Proficient, 10/01/21, Influencing and negotiating with customers
Written communication, Proficient, 12/01/21, Best practices for writing, including grammar, style, clarity, and brevity
Management & leadership skills: Impact & influence, Proficient, 02/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
HR: Compensation & benefits, Proficient, 10/01/22, Knowledge of compensation and benefits programs
Certification
Advanced Transformational Coaching certification from Western Seminary.
Transformational Coaching certification from Western Seminary.
Working towards CADC I supervised hours (coursework completed).
Working towards CGAC I supervised hours (coursework completed).
Co-Occurring Disorders trained.
Hobbies
I love to...
Dance Latin, Ballroom, and Swing with my husband!
Write creative novels, short stories, flash fictions, poetry, and creative non-fiction.
Go paddle boarding with my little sisters. :)
Create new recipes.
Go for walks outside & exercise in my home gym.
Timeline
Integrated Co-occurring Disorders Supervisor 2
Lutheran Community Services Northwest
01.2024 - Current
Corban Counseling Clinic Intern
Corban University
08.2023 - Current
Executive Director
Women at the Well Grace House
03.2022 - 10.2023
Transformation Coach & Social Work Intern
Women at the Well Grace House
01.2020 - 12.2020
Administrative Assistant
Willamette Heart and Family Wellness
05.2015 - 05.2021
Masters of Arts in Clinical Mental Health Counseling -
Program Supervisor, Refugee Resettlement & Integra at Lutheran Community Services Northwest (LCSNW)Program Supervisor, Refugee Resettlement & Integra at Lutheran Community Services Northwest (LCSNW)