Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Mariah Sosa

Santa Ana,CA

Summary

With a proven track record at Amazon and Albertsons, I excel in time management and customer service, ensuring timely deliveries and enhancing customer satisfaction. Skilled in driving and package handling, I've significantly improved efficiency and safety standards. My leadership in cashiering and mentoring roles underscores my commitment to excellence and team development.

Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Driver

Amazon
10.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Package Handler

Amazon
10.2020 - Current
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.

Cashiering Team Lead

Albertsons Grocery Store
12.2017 - 09.2022
  • Improved customer satisfaction by providing efficient and accurate cashiering services.
  • Maintained a clean and organized work environment, ensuring optimal productivity for the team.
  • Monitored cash drawer levels throughout shifts, replenishing funds when necessary while maintaining accurate records of transactions processed during each shift.
  • Enhanced team performance by training and mentoring new cashiers on best practices and company policies.
  • Contributed to inventory management efforts by assisting with merchandise stocking and organization as needed.

Grocery Stocker

Albertsons Grocery Store
12.2017 - 09.2022
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Answered customer questions and provided detailed product information.

Receiver

Albertsons Grocery Store
12.2017 - 09.2022
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Kept work areas clean, safe, and organized.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Trained new employees on receiving procedures, improving overall team performance.

Dairy Clerk

Albertsons
12.2017 - 09.2022
  • Trained new dairy clerks on rotation systems, product management and customer service.
  • Supported store reputation for quality by adhering to strict food safety guidelines during daily operations.
  • Stayed current with present, seasonal and special promotions.
  • Dealt with payments, invoices and product rotations for 30 products.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Redesigned refrigerator displays and rotation systems for 50 dairy products.
  • Organized delivery schedules for 25 delivery services and 100 products.

Education

GED -

Santa Ana College
Santa Ana, CA
06-2025

High School Diploma -

Hillview
1701 San Juan St, Tustin CA 92780
06-2019

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Flexible schedule
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Vehicle inspections

Accomplishments

.

  • Supervised team of 40 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
  • Forklift Operator Certification - Occupational Safety and Health Administration (OSHA).
  • CA Driver's License
  • Certified Sales Professional (CSP)
  • Teaching English as a Foreign Language (TEFL) Certification
  • Passenger Endorsement - Department of Motor Vehicles (DMV).
  • Entry-Level Driver Training Certificate – Federal Motor Carrier Safety Administration.

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Driver

Amazon
10.2020 - Current

Package Handler

Amazon
10.2020 - Current

Cashiering Team Lead

Albertsons Grocery Store
12.2017 - 09.2022

Grocery Stocker

Albertsons Grocery Store
12.2017 - 09.2022

Receiver

Albertsons Grocery Store
12.2017 - 09.2022

Dairy Clerk

Albertsons
12.2017 - 09.2022

GED -

Santa Ana College

High School Diploma -

Hillview

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