Mariah Suarez
Redlands,California
Overview
2
2
years of professional experience
Work History
Operations Manager
La Sierra University
03.2023 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Assisted in recruiting, hiring and training of team members.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Youth Counselor
YMCA
01.2022 - 06.2022
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Created and implemented individualized plans for individual youth.
Education
Bachelor of Arts - Human Development
La Sierra University
Riverside, CA06.2023
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Planning and Implementation
- Work flow planning
Timeline
Operations Manager
La Sierra University
03.2023 - Current
Youth Counselor
YMCA
01.2022 - 06.2022
Bachelor of Arts - Human Development
La Sierra University