Mariah Thomas

• Organized and managed the stage area to ensure a smooth running of events.
• Ensured safety protocols were followed by all personnel in the backstage area.
• Helped coordinate performer movements and technical changes for smooth productions.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

• Provided personalized service to guests, taking and delivering drink orders promptly and accurately.
• Handled cash and credit transactions efficiently using the POS system, ensuring accuracy in billing and payments.
• Trained new staff members on procedures, menu items, and customer service standards.
• Resolved customer complaints and concerns promptly and professionally, ensuring a positive experience for all guests.

• Operated efficiently on a POS system to accurately process customer orders and transactions.
• Collaborated with kitchen staff to ensure timely delivery of high-quality food and beverage orders.

• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

• Monitored dining room for cleanliness and proper set-up at all times.