Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariah Thomas

Somerville,MA

Summary

Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

3
3
years of professional experience

Work History

Backstage Manager

Beyond the Stars Dance Competition
Boston, MA
01.2024 - 05.2024
  • Organized and managed the stage area to ensure a smooth running of events.
  • Ensured safety protocols were followed by all personnel in the backstage area.
  • Helped coordinate performer movements and technical changes for smooth productions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Server

Tavern in the Square
Boston, MA
03.2023 - 09.2023

• Provided personalized service to guests, taking and delivering drink orders promptly and accurately.
• Handled cash and credit transactions efficiently using the POS system, ensuring accuracy in billing and payments.
• Trained new staff members on procedures, menu items, and customer service standards.
• Resolved customer complaints and concerns promptly and professionally, ensuring a positive experience for all guests.

Server/Hostess

The Homestead Kitchen and Bar
Farmington, ME
01.2021 - 09.2021

• Operated efficiently on a POS system to accurately process customer orders and transactions.
• Collaborated with kitchen staff to ensure timely delivery of high-quality food and beverage orders.

• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

• Monitored dining room for cleanliness and proper set-up at all times.

Education

Bachelor of Arts - Political Science And Government

Suffolk University
Boston, MA
05-2025

Skills

  • Strong leadership
  • Guest Engagement
  • Exceptional customer service
  • Point of Sale (POS) system operations
  • Problem-solving aptitude

Timeline

Backstage Manager

Beyond the Stars Dance Competition
01.2024 - 05.2024

Server

Tavern in the Square
03.2023 - 09.2023

Server/Hostess

The Homestead Kitchen and Bar
01.2021 - 09.2021

Bachelor of Arts - Political Science And Government

Suffolk University
Mariah Thomas