Mariah Torres
Waco
Summary
Dedicated Automation Technician recognized for enhancing performance and minimizing downtime. Skilled in developing preventive maintenance schedules and standard operating procedures, contributing to operational efficiency and safety.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
10
10
years of professional experience
Work History
Automation Technician
Caterpillar
Waco, TX
01.2025 - Current
- Evaluated and resolved technical problems in automation equipment, maintaining optimal performance and minimizing downtime.
- Developed and executed preventive maintenance schedules aimed at enhancing operational reliability of automated systems.
- Developed and documented standard operating procedures for automation tasks, improving compliance and safety.
- Trained operators on the use of newly installed automation equipment, contributing to a seamless transition during implementation phases.
Team Leader
Caterpillar
Waco, TX
03.2023 - 01.2025
- Led team in daily operations, ensuring high standards of customer service and store presentation.
- Trained and mentored new staff on company policies and procedures to enhance team performance.
- Implemented inventory management practices to optimize product availability and reduce shrinkage.
- Coordinated visual merchandising efforts to align with corporate branding strategies and seasonal promotions.
- Developed operational workflows that improved efficiency and reduced time spent on routine tasks.
Online Personal Shopper
Walmart
03.2018 - 01.2019
- Streamlined online shopping processes to enhance customer experience and satisfaction.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
Banquet Server
Waco Hilton Hotel
04.2016 - 06.2017
- Provided exceptional service to guests during large-scale events, ensuring satisfaction and quality experience.
- Collaborated with kitchen staff to coordinate timely meal service and presentation for banquet events.
- Set up and dismantled event spaces according to specifications, maintaining cleanliness and organization throughout.
- Adapted quickly to changing event requirements, demonstrating flexibility in high-pressure situations.
Education
RDA -
Dental Assistant School
Bellmead, TX01-2026
High School Diploma -
University High School
Waco Tx06-2015
Skills
- Electrical troubleshooting
- Process automation
- Sensor technology
- Control systems
- Robotics integration
- Problem-solving
- Motion control
- Team motivation
- Teamwork and collaboration
Languages
English
Limited Working
Timeline
Automation Technician
Caterpillar
01.2025 - Current
Team Leader
Caterpillar
03.2023 - 01.2025
Online Personal Shopper
Walmart
03.2018 - 01.2019
Banquet Server
Waco Hilton Hotel
04.2016 - 06.2017
RDA -
Dental Assistant School
High School Diploma -
University High School