Mariah Trunnell
Hattiesburg,MS
Summary
Adept at customer service excellence and complex problem-solving, I boosted customer satisfaction at Bath and Body Works through meticulous attention to detail and empathetic client interactions. My proven track record in cash register operation and team collaboration underlines a commitment to enhancing workplace efficiency and integrity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Bath and Body Works
10.2024 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Old Navy
06.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Library Assistant
University of Southern Mississippi
02.2024 - 05.2024
- Located library materials, resources and technologies to fulfill patron requests.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Monitored library environments to maintain safe, hazard-free settings.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Collected and processed fines on overdue library materials.
Breakfast Attendant
Residence Inn Marriott
10.2023 - 02.2024
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Provided exceptional customer service, addressing guest inquiries and resolving issues in a timely manner.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
- Prepared various breakfast dishes, resulting in a diverse and satisfying menu to cater to guest preferences.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Greeted customers and provided menus upon arrival to dining room.
- Examined stock to verify conformance to specifications, alerting supervisors to discrepancies between inventory or order records and shelf inventory.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Childcare Assistant
Copiah Lincoln Community College
10.2022 - 05.2023
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Assisted with meal preparation and feeding to meet children's dietary needs.
Library Assistant
Copiah Lincoln Community College
01.2021 - 03.2022
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
Education
Associate of Arts - Music Performance
Copiah-Lincoln Community College
Wesson, MS05-2023
High School Diploma -
Brookhaven High School
Brookhaven, MS05-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Cleaning and sanitizing
- Team collaboration
- Cash register operation
- Refunds and exchanges
- Complex Problem-solving
- Issue resolution
- Order packaging
- Point of sale operation
Certification
- Registered Pharmacy Technician - State Boards of Mississippi Pharmacy
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Languages
English
Full Professional
Timeline
Cashier
Bath and Body Works
10.2024 - 01.2025
Sales Associate
Old Navy
06.2024 - 11.2024
Library Assistant
University of Southern Mississippi
02.2024 - 05.2024
Breakfast Attendant
Residence Inn Marriott
10.2023 - 02.2024
Childcare Assistant
Copiah Lincoln Community College
10.2022 - 05.2023
Library Assistant
Copiah Lincoln Community College
01.2021 - 03.2022
Associate of Arts - Music Performance
Copiah-Lincoln Community College
High School Diploma -
Brookhaven High School
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