Mariah Wandel
Santa Rosa,CA
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
11
11
years of professional experience
Work History
Hospitality Manager
Stark Reality Restaurants
Sonoma County
10.2021 - Current
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels at all 8 Stark Reality Restaurants.
- Coordinated training activities for management and employees to ensure compliance with company policies and procedures.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction at all Stark Reality Restaurants.
- Delegated work to Stark Reality managements teams, setting priorities and goals.
- Tracked monthly sales to generate reports for business development planning.
- Guided management and supervisory staff to promote smooth operations.
- Trained and empowered managers at all 8 Stark locations to achieve key performance.
- Managed payroll processes including timesheets, vacation requests, attendance tracking and payroll entry.
Assistant Manager
Monti's
Santa Rosa, CA
02.2015 - 10.2021
- Planned and prepared workflow schedules, delegating tasks for 50-member team.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Updated computer systems with new pricing and daily food specials.
- Performed accurate monthly inventories of supplies, including all wine, liquor and china goods
- Optimized profits by controlling food, beverage and labor costs daily.
- Dedication to employer with pristine attendance, flexibility with shift changes and during COVID-19 pandemic adjusted work duties and schedule to adhere to guideline and company needs.
Hostess
Monti's
Santa Rosa, CA
07.2014 - 02.2015
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Some College (No Degree) - General Education
Santa Rosa Junior College
Santa RosaSkills
- Strategic planning
- Microsoft Office & Excel expertise
- Adaptable
- Organization and prioritization
- Time management
- Graphic and media design
- Leadership and team building
- Budgeting and cost control strategies
- Management training and development
- Customer relationship management
- Multi-unit operation management
- Leader of technical applications
References
References available upon request.
Timeline
Hospitality Manager
Stark Reality Restaurants
10.2021 - Current
Assistant Manager
Monti's
02.2015 - 10.2021
Hostess
Monti's
07.2014 - 02.2015
Some College (No Degree) - General Education
Santa Rosa Junior College
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