Dedicated Medical Assistant with expertise in technical, clerical, and patient support. Proven ability to effectively communicate and interact with patients and staff. Deep understanding of medical sector regulations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
The Bone and Joint Clinic
Baton Rouge, LA
03.2021 - Current
Assessed, documented and monitored vital signs for patients within outpatient setting.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Completed basic physical assessments of clinic patients to provide optimal care.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Educated patients about medications, procedures and physician's instructions.
Scheduled appointments for patients via phone and in person.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Performed preliminary physical tests to accurately record results in patient history summary.
Contacted pharmacies to submit and refill patients' prescriptions.
Interviewed patients to verify information, record medical history and confirm purpose of visit.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Contributed to office operations by triaging patients by severity of medical complaint.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Measured vital signs and took medical histories to prepare patients for examination.
Incorporated outside records into charts and EHR.
Labeled and completed lab requisitions using ICD and CPT coding.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Conducted insurance verification and pre-certification and pre-authorization functions.
Responded to patient callbacks and phone-in prescription refill requests.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Answered customer questions to maintain high satisfaction levels.
Identified professional development opportunities and delivered comprehensive, standardized and hands-on training to new staff.
Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis.
Submitted claims to insurance companies.
Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Assessed billing statements for correct diagnostic codes and identified problems with coding.
Performed insurance verification, pre-certification and pre-authorization.
Reviewed engine assigned codes and modifiers to update and verify accuracy.
Straightened up waiting room to maintain neat and organized space.
Took messages from patients and promptly relayed to appropriate staff.
Protected patients by observing strict HIPAA guidelines.
Gathered, transcribed and typed medical information into charts.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Entered insurance, demographics and health history into patient database.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Medical Assistant
Baton Rouge Orthopedic Clinic
Baton Rouge, LA
12.2020 - 02.2024
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Incorporated outside records into charts and EHR.
Performed preliminary physical tests to accurately record results in patient history summary.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Scheduled appointments for patients via phone and in person.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Organized charts, documents and supplies to maintain team productivity.
Followed principles of asepsis and infection control to meet patient safety guidelines.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Responded to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Educated patients about medications, procedures and physician's instructions.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Labeled and completed lab requisitions using ICD and CPT coding.
Conducted insurance verification and pre-certification and pre-authorization functions.
Alora McInnis Phone: 985-685-6139 Title: Medical assistant/ Coworker
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteRemote
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week
Accomplishments
Recognized for going above and beyond the call of duty.
Recognized for outstanding dedication to patient care..
Quote
If you really want to do something, you'll find a way.If you don't, you'll find an excuse.
Jim Rohn
Languages
English
Native language
Timeline
Certified Medical Assistant
The Bone and Joint Clinic
03.2021 - Current
Medical Assistant
Baton Rouge Orthopedic Clinic
12.2020 - 02.2024
Some College (No Degree) - Medical Assisting
Delta College of Arts & Technology
GED -
South Louisiana Community College
Certified Clinical Medical Assistant
BLS Certified
CPR Certified
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