Trustworthy and energetic individual with experience in childcare and customer service. Skilled in time management and problem-solving, committed to fostering positive relationships with families and members to ensure satisfaction and safety.
Work History
Babysitter
4 Years 6 Months
Self Employed | 02.2022 - Current
Communicated with parents regularly to provide updates on children's progress and well-being.
Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
Provided exceptional care for infants by feeding them according to parental guidelines, changing diapers regularly, and ensuring they received adequate sleep periods throughout the day.
Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Reassured children when upset providing emotional support and stability.
Desk Attendant
2 Years 5 Months
Manley Baptist Church | 03.2024 - 08.2026
Assisted members with inquiries, ensuring a welcoming and informative environment.
Monitored facility cleanliness and safety standards to enhance member experience.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Assisted in maintaining a clean and organized fitness facility, contributing to a welcoming environment for members.
Served visitors, vendors and other outside guests by greeting, welcoming and directing.
Monitored inventory levels of towels, cleaning supplies, and other essentials to ensure uninterrupted availability for members.
Welcomed customers with friendly greeting, answered general questions, and directed to specific offices.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained clean and organized front desk areas to uphold polished company a a polished company image..