Mariah Wiggins
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
PCT (Patient Care Technician)
BayCare Health System
10.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Chiropractic Assistant
Riverview Chiropractic Center
01.2023 - 08.2023
- Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Preschool Teacher
Creative World School
07.2022 - 12.2022
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Server
IHOP
08.2021 - 01.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Head Hostess
Genghis Grill
10.2019 - 08.2020
- Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
Education
Associate of Arts - Nursing
Hillsbrough Community College
Brandon, FL2025
High school diploma -
Sumner High School
Riverview, FL05.2022
Skills
- ADL Support
- Patient Observation
- Specimen Collection
- Feeding Assistance
- Telephone Etiquette
- Appointment Scheduling
- Classroom Organization
- Order Management
- Scheduling
Certification
- CPR/First Aid, 04/01/23, 04/01/24
- BLS Certification, 03/01/23, 03/01/25
- Licensed Nursing Assistant
- AED Certification
Timeline
PCT (Patient Care Technician)
BayCare Health System
10.2023 - Current
Chiropractic Assistant
Riverview Chiropractic Center
01.2023 - 08.2023
Preschool Teacher
Creative World School
07.2022 - 12.2022
Server
IHOP
08.2021 - 01.2022
Head Hostess
Genghis Grill
10.2019 - 08.2020
Associate of Arts - Nursing
Hillsbrough Community College
High school diploma -
Sumner High School