Mariah Williams
Aurora,CO
Summary
I am a recent Human Development and Family Studies graduate from Metropolitan State University, Denver. I am eager to apply the skills I have learned over the past four years. I'm interested in learning and growing, as well as engaging with the community. I am a compassionate professional in social and community service management, creating high productivity and efficiency in task completion. I excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.
Overview
8
8
years of professional experience
Work History
Intake Case Manager
Developmental Pathways
Aurora, CO
03.2025 - Current
- Managed new caseloads weekly to ensure timely service provision.
- Conducted 100.2 assessments and intake screenings in member meetings.
- Collaborated with parents and children to facilitate access to essential services.
- Evaluated medical testing results to identify developmental delays or disabilities.
- Organized documentation in designated locations for easy retrieval.
- Utilized Outlook for efficient communication and scheduling.
- Employed active listening techniques to accurately assess member needs.
- Prepared data efficiently to support decision-making processes.
- Evaluated potential eligibility for various programs offered by the organization.
- Collaborated with other professionals to coordinate care for clients with complex needs.
- Ensured compliance with state regulations related to intake assessment processes.
Assistant Manager
Uniform Destination
Aurora, CO
08.2017 - 01.2025
- Cultivated relationships with customers through genuine support and guidance.
- Trained new employees, demonstrating leadership excellence.
- Resolved customer inquiries and complaints through effective research and communication.
- Directed customers upon entry, determining the purpose of their visit to provide appropriate assistance.
- Maintained up-to-date knowledge of company products and services.
- Organized establishment to maintain optimal presentation and efficiency.
- Managed opening and closing procedures as key holder.
- Handled cash transactions and maintained operational accuracy.
- Performed regular cleaning tasks to uphold store standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Arts - Human Development and Family Studies
Metropolitan State University
Denver, CO12.2024
Skills
- Relationship building
- Continuous improvement
- Active listening
- Teamwork and independence
- Communication proficiency
- Leadership skills
- Multitasking capacity
Timeline
Intake Case Manager
Developmental Pathways
03.2025 - Current
Assistant Manager
Uniform Destination
08.2017 - 01.2025
Bachelor of Arts - Human Development and Family Studies
Metropolitan State University
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