Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mariah Williams, MSW, RSW.

Baton Rouge,LA

Summary

Understanding of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation. Awareness of principles and methods for curriculum and training design, and teaching and instruction for children ages birth to eighteen. Skilled Mental Health Technician with a bachelors level degree in Social Work and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results. I'd describe myself as a hardworking and passionate job seeker with strong organizational skills eager to secure an opportunity to apply my skills and knowledge to help a team achieve company goals. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Social Worker

The Harmony Center, Inc.
05.2023 - Current
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Enhanced community outreach efforts for better service accessibility and increased program enrollment.
  • Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Updated client documentation for accurate, compliant and current records.
  • Supported clients and families with empathy and compassion during difficult times.
  • Advocated for clients to assure respected rights and wishes.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.

Mental Health Technician

Our Lady of the Lake Regional Medical Center
05.2021 - 02.2024


  • Observe and document patients behavior every 15 minutes.
  • Assist nurses with behavioral outbursts.
  • Providing direct patient care, guidance, and positive role modeling.
  • Planning, implementing, evaluating, and monitoring treatment activities and groups.
  • Assisting with medication administration.
  • Assessing patients.
  • Educating patients and their families.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Escorted patients from unit to meals, activities and visitation areas to maintain standard of safety and security.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.

Social Services Director

Lakeview Manor
09.2022 - 12.2022
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Referred families to shelters, legal resources and educational programs.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Worked with senior case managers to coordinate team development activities and trainings.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Social Work Intern

Innercore Management Group LLC
09.2021 - 12.2021
  • Completed wellness checks under licensed social worker supervision to verify client well-being in healthy and stable environment.
  • Completed detailed charts to summarize interactions with patients and booked follow-up sessions.
  • Offered employment counseling and provided referrals to community outreach programs to help clients gain independence.
  • Performed client screenings and accurately recorded data in case files to facilitate clinical case coordination services and case management duties.
  • Wrote BIRPS notes and administered GAD 7-Point and PHQ-9 self recording scales.
  • Offered community resource guidance to clients to meet family needs for assistance.
  • Conducted outreach to local referral sources to build strong partnerships for supportive services.
  • Mediated between family members to facilitate conflict resolution and build healthy family relationships.
  • Assisted Social Workers with wellness checks and home visits to supervise separated families.
  • Interviewed clients and family members to obtain key information for case planning and management.
  • Counseled individuals and families regarding mental health, substance abuse, physical abuse and rehabilitation issues.
  • Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
  • Obtained and supplied information to coordinating agencies to provide best possible guidance to clients.

Mentor

Southern University and A&M College
06.2019 - 12.2021
  • Mentoring freshmen, sophomores and transfer students.
  • Helping students adjust to college life and a new environment.
  • Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
  • Developed and led special events that increased student abilities.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
  • Encouraged students to explore age-appropriate and career-related opportunities.
  • Identified issues that hindered student academic achievement.

Assistant Activities Coordinator

NOTTINGHAM REGIONAL REHAB CENTER
08.2017 - 12.2017
  • Assisting bed bound residents with activities, and creating daily activities for all residents.
  • Counselor/ Children volleyball coach/ Children cheer leading coach.
  • Assigned volunteers to specific activity responsibilities and offered adequate materials and supervision to accomplish goals.
  • Prepared event materials, staged spaces and coordinated activities with other departments.
  • Promoted and communicated upcoming activities to residents, families and associates.
  • Facilitated special activities on weekends and evenings.
  • Coordinated supply orders, storage and distribution for program.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Counselor

YMCA
09.2016 - 02.2017
  • Updating parents on students work and behavior
  • Identified risk and resiliency factors within individual youth, peer group, family, school and community and developed strategies for intervention.
  • Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
  • Offered guidance and advice to help cultivate self-esteem and community involvement.
  • Communicated closely with other counselors to devise programs and activities based on developmental and academic levels.

After School Director

Lanier Elementary School
08.2015 - 05.2016
  • Created daily academic enrichment activity schedule to follow, also handles all issues within staff,parents, and students.
  • Supervised and coordinated the work activities of personnel, such as training staff members and assigning work duties (tutoring for 200+ students in K5-7th grade).
  • Served as tireless school resource, which enabled development of lasting relationships with students, parents and guardians.
  • Communicated with parents to encourage active parental participation in education.
  • Built productive relationships with parents of students facing difficult situations at school or at home.
  • Collected confidential financial information from clients to construct comprehensive financial plans.
  • Performed classroom evaluations to assess teacher strategies and effectiveness.
  • Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
  • Kept school in full compliance with established policies, legal requirements and student safety standards.
  • Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.
  • Studied assessment information covering students, teachers and school operations to formulate improvement plans.

Cashier, Manger

R&M Grocery
04.2014 - 01.2016


  • Ordering supplies, and entering inventory data.
  • Recorded inventory sales into organization's weekly income report.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Onboarded new employees with training and new hire documentation.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Completed inventory counts and ordered merchandise.
  • Applied customer feedback to develop process improvements and support long-term business needs.

After School Counselor

Crestworth middle school
01.2015 - 06.2015
  • Assisting 15+ students with lab work and homework.
  • Coordinated after-school activities contributing to individual student growth and development.
  • Built productive, lasting connections with individual students.
  • Led new staff in guidance activities in classrooms and small group settings.
  • Coordinated and documented demographic-specific career development activities.
  • Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development.
  • Led group presentations for staff, parents and community groups on topics ranging from academic programs to athletic activities.
  • Supported general education, special education and English language learners in unique personal challenges.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.

Education

MSW - Social Work

Louisiana State University And A&M College
Baton Rouge, LA
03.2024

Bachelor's - Social Work

Southern University And A & M College
Baton Rouge, LA
12.2021

Associate - social science

Baton Rouge Community College
Baton Rouge, LA
05.2019

Skills

  • Crisis Management
  • Patient Counseling
  • Behavior Observation
  • Developmental Disability Rehabilitation
  • Active Listening
  • Critical thinking
  • Organization
  • Culture Competence
  • Onsite Facility Touring
  • Community Outreach
  • Obtaining Referrals
  • Rehabilitation Services Coordination
  • Rehabilitative Nursing
  • Assessing Residents
  • Grief and Bereavement Counseling
  • Social Support
  • Verbal and Written Communication
  • Daily Reports
  • Patient Admission
  • Medicaid Application
  • Constructive Feedback
  • Grievance Resolution
  • Patient Interaction
  • Advanced Directives
  • Admissions Screening
  • Counseling Services
  • Medicare Regulation
  • Inpatient Services
  • Team Meetings
  • Client Confidentiality
  • Resource Navigation
  • Client documentation
  • Treatment Planning
  • Risk Assessment
  • Intervention Planning
  • Discharge Planning
  • Client Advocacy
  • Psychosocial assessment
  • Crisis Assessment
  • Behavior Improvement Plans (BIP)
  • Mental Health Training
  • CPR, First Aid, AED
  • DSM-IV knowledge

Accomplishments


  • Achieved the following certificates by attending online webinars. Social workers completing the course receive continuing education credits.

Identifying Substance Abuse Needs in the Deaf and Hard of Hearing Community.

Foundations of Harm Reduction .

Certification

July 2015 to Present Crisis Prevention Institute CPR Certification June 2021 to June 2023 First Aid Certification

  • Social Work, Louisiana State Board of Social Work Examiners-

Timeline

Social Worker

The Harmony Center, Inc.
05.2023 - Current

Social Services Director

Lakeview Manor
09.2022 - 12.2022

Social Work Intern

Innercore Management Group LLC
09.2021 - 12.2021

Mental Health Technician

Our Lady of the Lake Regional Medical Center
05.2021 - 02.2024

Mentor

Southern University and A&M College
06.2019 - 12.2021

Assistant Activities Coordinator

NOTTINGHAM REGIONAL REHAB CENTER
08.2017 - 12.2017

Counselor

YMCA
09.2016 - 02.2017

After School Director

Lanier Elementary School
08.2015 - 05.2016

After School Counselor

Crestworth middle school
01.2015 - 06.2015

Cashier, Manger

R&M Grocery
04.2014 - 01.2016

MSW - Social Work

Louisiana State University And A&M College

Bachelor's - Social Work

Southern University And A & M College

Associate - social science

Baton Rouge Community College
Mariah Williams, MSW, RSW.