Mariah Wilson
ROBBINS,IL
Summary
Dynamic and adaptable professional with eight years of experience in education, known for exceptional communication, problem-solving, and customer service skills. Proven ability to manage diverse groups, handle high-stress situations, and deliver effective solutions.
Overview
9
9
years of professional experience
Work History
Sales Representative
Kay Jewelry
Evergreen Park, Illinois
05.2021 - Current
- Develop strong customer relationships by providing services, understanding customer needs, and offering tailored recommendations to ensure customer satisfaction.
- Collaborate with team members to develop strategies to improve sales and resolve customer concerns.
Teachers Assanint
Holy Family School
Chicago, Illinois
10.2018 - Current
- Assisted classroom management by maintaining an organized and engaging learning environment, supporting the lead teacher in daily tasks, and handling students' inquiries.
- Supported individual students through one-on-one tutoring and led small groups that reinforced the material taught.
- Handled administrative duties, such as tracking attendance, filing documents, and coordinating classroom schedules and events.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Teacher Assistant
The Nook Daycare
Chicago, Illinois
09.2017 - 10.2018
- Facilitated instructional activities that support learning objectives, such as preparing materials and organizing group activities.
- Implemented classroom rules and procedures to maintain discipline and order.
- Oversaw the safety and well-being of students under care during teacher absences.
Sales Associate
Burlington
Evergreen Park, Illinois
07.2016 - 04.2017
- Addressed customer service issues and transactions while demonstrating high attention to detail and multitasking in a fast-paced environment.
- Promoted companies, promotions, and products demonstrate strong communication skills to educate customers on company information.
Customer Service Representative
Planet Fitness
Evergreen Park, Illinois
06.2015 - 04.2017
- Handle multi-line phone system routing calls and taking messages while maintaining a professional and friendly demeanor.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Morain Valley Community College
Skills
- Data entry and documentation
- Customer relations
- Health and safety training
- Client relationship building
- CPR & First Aid Certification
- Crisis Intervention techniques
Leadership Experience
Girl Scouts of America, Ensure young girls develop critical values such as team building, communication skills, and conflict reconciliation., Coordinate events within the community.
Affiliations
Girl Scouts of America
- Led and mentored the troop of 10-12 girls organizing and facilitating meetings activities and community service projects.
Timeline
Sales Representative
Kay Jewelry
05.2021 - Current
Teachers Assanint
Holy Family School
10.2018 - Current
Teacher Assistant
The Nook Daycare
09.2017 - 10.2018
Sales Associate
Burlington
07.2016 - 04.2017
Customer Service Representative
Planet Fitness
06.2015 - 04.2017
Morain Valley Community College
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