Mariah Wise

• Managed daily restaurant operations, ensuring smooth service and customer satisfaction.
• Trained and supervised staff, fostering a collaborative team environment.
• Optimized inventory management processes to reduce waste and increase efficiency.
• Implemented cost control measures to enhance profit margins without compromising quality.
• Developed and executed staff schedules to meet operational demands effectively.
• Resolved customer complaints promptly, improving overall dining experience ratings.
• Coordinated with kitchen staff to ensure timely food preparation and delivery.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Monitored health and safety compliance standards to maintain a safe dining environment.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
• Tracked daily sales transactions and invoices for accurate and updated financial reporting.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.

• Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
• Managed food and beverage orders efficiently, maintaining accuracy and speed during peak hours.
• Maintained cleanliness and organization of dining area, enhancing overall guest experience.

Acquired skills in customer service and maintaining a positive environment through diverse departmental roles.