Mariah Young
Anaheim,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Coordinator's Assistant
Miss With the Assit
03.2019 - Current
- Developed relationships with vendors to secure optimal services and pricing for clients.
- Managed timelines and schedules, adapting plans to accommodate client needs and unforeseen changes.
- Trained junior staff on event coordination processes, enhancing team efficiency and service quality.
- Oversaw on-site event management, resolving issues promptly to ensure smooth operations during weddings.
- Liaised between wedding venues, vendors and engaged couple to help plan and deliver successful event.
Lead Server
18 Folds Inc.
10.2023 - 12.2025
- Supervised daily operations, ensuring efficient service and adherence to standards.
- Trained and mentored new staff on best practices and customer engagement techniques.
- Coordinated with kitchen staff to streamline order processing and enhance communication.
- Developed and implemented training programs for team members to improve service quality.
- Monitored inventory levels, optimizing stock management to reduce waste.
- Provided valuable feedback on potential improvements to restaurant operations based on firsthand experience as a lead server.
- Started and closed cash drawers for employers companies.
Lead Server/ Bartender Trainer
Lucilles Smokehouse BBQ
06.2021 - 09.2023
- Managed daily functions of service team, assigned responsibilities, and instructed new employees.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Trained new bartenders on cocktail preparation and customer service standards.
- Collaborated with management to refine bar operations for improved efficiency and customer satisfaction.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Streamlined inventory management systems for improved tracking of supplies, reducing waste, and ensuring timely restocking of essential items.
- Opened and closed cash drawers daily.
Education
Bachelor of Science - Political Science And Government
Texas State University
San Marcos, Texas, TXAssociate of Science - Political Science And Government
Howard College
Big Spring, TX05.2018
Skills
Problem-solving
Timeline
Lead Server
18 Folds Inc.
10.2023 - 12.2025
Lead Server/ Bartender Trainer
Lucilles Smokehouse BBQ
06.2021 - 09.2023
Coordinator's Assistant
Miss With the Assit
03.2019 - Current
Bachelor of Science - Political Science And Government
Texas State University
Associate of Science - Political Science And Government
Howard College