Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Highly accomplished in fostering meaningful relationships and developing effective short-term and long-term plans to achieve goals.
Overview
15
15
years of professional experience
4039
4039
years of post-secondary education
Work History
Operational Support Driver
Performance Driven Workforce
Orlando
01.2026 - Current
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Documented daily mileage, gas, and other data.
Adhered to company policies and procedures related to safety and security standards.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Performed pre-trip inspection checks and reported problems to supervisor.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Participated in training sessions regarding safe driving practices and defensive driving techniques.
Maintained vehicle cleanliness and performed routine inspections.
Adhered to all traffic laws and company safety regulations.
Communicated effectively with dispatch regarding routes and schedules.
Business Owner
StrongFaithFashions
08.2020 - Current
As a business owner at StrongFaithFashions I am proficient in strategic planning and financial management.
I meet with different vendors to find and negotiate the best prices for our products.
I am constantly creating new ways to market and engage with my customers by analyzing my brand's website and staying relevant on social media platforms.
Using Microsoft Excel I budget, account and inventory all products.
I drive the brand’s creative vision which led me to be the graphic designer for other well known companies.
Market, promote and sell clothing to people all over the world.
Budget for over 20 pieces of.
Account for monthly and annual sales.
Formulating, disseminating, and carrying out the organization's goal, vision, and general direction providing the company with more income.
Overseeing the creation and execution of the organization's overarching plan resulting in collaborations with other known businesses.
Creating and carrying out the strategic plan that directs the organization or business course helping the company stay focused and on target.
Online clothing business.
Access Control Security Officer
Allied Universal Security
10.2023 - 01.2024
As an Access Control Security officer I monitored systems providing smooth security operations, yet strict entry guidelines.
I efficiently managed security protocols, reducing unauthorized access incidents by maintaining vigilant oversight.
I was responsible for the training of new staff on all network and security operations, promoting a teamwork based environment.
I implemented new security measures that improved entry process efficiency and safety at Allied Universal.
Constant engagement from me to other team members lead to a proactive security culture with high standards of access control.
Provided secure access to four different facilities and a safer work environment preventing youth from escaping the premises.
Restricted access to those without proper clearances from sensitive and controlled areas within all four facilities.
Provided access system audit reports for the company.
Administered and controlled access to four facilities remotely through one interface.
Logged all daily events for record keeping saving the company time and eliminating lawsuits from taking place.
Used Avigilon Control Software to run operations.
Provided continuous camera surveillance for the safety of all staff and visitors.
Trained newcomers on necessary software and logging daily events of over 45 juvenile preventing company lawsuits, juvenile escapes and staff, visitor and juvenile injuries and arrest.
Delivery Driver
FedEx
Clarksville
04.2018 - 12.2020
Working at FedEx as a delivery driver I maintained the company’s reputation for punctuality by ensuring a timely delivery of all packages.
I implemented new packing and routing strategies reducing delivery times by over 15 percent.
I was able to reduce fuel consumption by 10 percent using my strategic routing.
During peak times such as Christmas, I used collaborative skills by assisting team members with deliveries.
I trained new hires showing them innovative ways to plan, label and pack their boxes for a seamless delivery.
I was able to reduce delivery errors by over 20 percent with my attention to detail and preplanning.
I troubleshooted scanner and delivery challenges ensuring a smooth and consistent operation.
Reported any and all issues ahead of time saving the company thousands of dollars.
Delivered and picked up packages in a timely, safe manner while maintaining a professional demeanor on behalf of the business.
Safely and effectively operated non-articulated vehicles while adhering to all company and governmental protocols.
Completed the assignment of packages, accurate and timely selection and inspection, and the reporting of stop counts and missorts that followed.
Providing clients with information about FedEx and its services, as well as responding to their inquiries regarding its features resulting in a better company and customer relationship.
Made certain that all paperwork is exact, neat, and full, and that packages adhere to FedEx's features of service helping the company build quality and trust between customers.
Sales Representative/Personal Trainer
Title Boxing Club
Nashville
07.2016 - 03.2018
As a Personal Trainer and Sales Representative I drove sales at Title Boxing Club while implementing innovative fitness programs with the use of Microsoft Spreadsheet.
I boosted club memberships by 20 percent using persuasive sales techniques and increased customer retention with creative training methods.
I kept a results oriented approach, exceeding target sales and customer satisfaction.
This showed in my 100 percent client retention.
I created and taught new workout regimes every month boosting customer satisfaction.
Quarterly inspected and inventoried sensitive equipment achieving less distraction to the overall cause.
Tracking the loss and gains of over 300 gym members using Excel Spreadsheet as my key tracking software.
Used Microsoft Word to develop training for 10 staff members and 12 personal training clients.
Sold over 200 memberships improving the facility’s level of profit.
Made daily phone calls, emails and text messages to members in the delinquent status in order to bring accounts up to date.
Personally trained over 12 individuals a week for 2 years.
Group instructed over 50 individuals a week.
Information Technology Specialist
United States Army
03.2011 - 11.2016
As an information Technology Specialist I lead teams of six to twelve personnel in efforts to troubleshoot complex network issues.
I provided tech support for over 500 individuals while managing the IT infrastructure.
I was in charge of all training meetings ensuring optimized network performance, data security, and zero breaches.
I maintained system uptime by ensuring CISCO phones, routers, switches and PCs were all in excellent working condition.
I created and managed all user accounts with the use of Active Directory.
I have reimaged over 600 computers, tracking my progress using Excel, saving all companies thousands of dollars by preventing the purchase of new laptops.
Prepared over 800 computer accounts, decreasing the workload for the overall company.
Created and updated several Standard Operating Procedures (SOP) for the security of Communications Security (COMSEC), Key Control, Facility Maintenance, and Consolidated Arms Room passing all inspections.
Manager of creating and maintaining accounts for incoming personnel ensuring the certificates were up to date and tracked.
Effectively managed a small team of personnel to implement software programs.
Leader of all training meetings ensuring every department was up to par.
Accounted for $52 million highly sensitive military equipment for four companies resulting in zero loss in a 6 year period.
Managed and trained 1,000 personnel on the safety and security of federal devices such as laptops, desktops, hard drives, mobile devices and thumb drives.
Inspected several facilities achieving the goal of fewer damages.
Extremely skilled on software such as Microsoft, PowerPoint, Excel etc.
Lead a group of six individuals to develop, oversee and assist with network and security operations.
Design and carry out activities to resolve technical issues.
Developed and maintained all Standard Operating Procedures ensuring workers are following IT security policies.
Installed and configured hundreds of routers, switches, cables and Cisco phones while monitoring any issues with the infrastructure.
Education
Radiology
Keiser University
Orlando, Florida
07.2024 - 01.2026
Business Management Associates of Science -
Daymar College
Entrepreneurship
American Military University
Skills
Attention to Detail
Leadership
Problem Solving
Fast Learner
Ability to Work Under Pressure
Conflict Resolution
Social Skills
Communication
Teamwork
Critical Thinking
Strategic planning
Stress reduction techniques
Empathy development
Self-care management
Mental health advocacy
Relationship cultivation
Exemplary communication
Peer support ethics
Behavioral health
Recovery planning
Substance abuse awareness
Providing direction
Effective collaboration and interaction
Rapport building
Relationship building skills
Emotional support
Intervention support
Cognitive behavioral therapy
Suicide precautions expertise
Additional Skill Sets
Great Attention to Detail
Excellent Leader
Excellent at problem solving in any environment
Fast learner and strong ability to work under pressure
Excellent in Conflict Resolution
Excellent social skills and communicator
Great Teamworker
Excellent critical thinker and communicator
Training
A+ Hardware and Software
N+ Networking Essentials
XP/OUTLOOK
AIS (IASO)
Introduction to TCP/IP
Introduction to Switches
Introduction to Routers
Server/Exchange
Introduction to UNIX
Solaris System Administrator
NETCOM
NET A/V
Advance Troubleshoot and Repair
Introduction to FBCB2 Force Battle Command Brigade and Below command control system
Tactical Internet Management System
Introduction to MCS Maneuver Control System
Digital Tactical Operation Center
Windows XP: Fundamentals
M3 (Matrix Management Module)
Encryption Technologies
Planning and Implementing an Active Directory Infrastructure
Microsoft Windows Server 2003: Network Infrastructure and Active Directory Physical Design
Implementing Active Directory Users and Groups
Planning and Implementing Group Policy
IP Addressing and Routing
Firewalls and VPNs
Intrusion Detection and Risk Management
CompTIA Security+ + 2008: Risk Analysis, Vulnerability Testing, IDS, and Forensics, WiFI and Remote Access, Public Key Infrastructure and Access Security, Auditing, Security Policies, and Disaster Recovery, Messaging, User, and Role Security, Ports, Protocols, and Network Security, Threat Mitigation, Cryptography and Authentication Methods
Education And Professional Affiliations
US Army IT Specialist Training, 794, 2011
A+ and Security + training course, 2014
American Military University, Entrepreneurship, 39, 2012-2015
Driver’s Training Course, 40, 2013
Warrior Leader Course, 171, 2014
Unit Armorer Course, 40, 2011
Daymar College, Business Management Associates of Science, 96, 2020-2022
International Sports Sciences Association (ISSA) Certification, Current
Keiser University, 2024-Current
Professional Experience Summary
I have been a student at Keiser University for the past 2 years and am now done with school. An accomplished analytical thinker and passionate problem solver who has the ability to read and interpret complex regulations and then make accurate operational decisions regarding them. I have a long historical track record of evaluating compliance issues within an organization and then taking prompt and appropriate action to improve overall operational service & performance. I excel in an environment where customer service is a priority while keeping the security confidential and patient needs met. I work very effectively in a customer service environment to fulfill all user needs. My mission is to support, carry out and exceed business standards. I am great at working independently as well as with a team.
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC