Mariah A. Rivera
Bronx,NY
Summary
Dedicated Home Care Attendant with a proven track record at Friends & Family Home Care, excelling in compassionate patient care and effective communication. Skilled in meal preparation and mobility assistance, I foster independence and enhance client satisfaction through personalized support and meticulous attention to detail. Proficient in Microsoft Office and adept at multitasking.
Overview
2026
2026
years of professional experience
Work History
Home Care Attendant
Friends & Family Home Care
10.2020 - Current
- Improved patient comfort by providing compassionate and attentive care.
- Collaborated with other care team members, ensuring seamless coordination in delivering comprehensive care plans.
- Maintained a safe and clean environment for clients, ensuring optimal living conditions.
- Assisted clients with mobility challenges, promoting independence and overall wellbeing.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Scheduled and coordinated medical appointments.
- Facilitated communication between healthcare providers and clients, advocating on behalf of the latter''s needs.
- Managed transportation logistics for medical appointments, guaranteeing punctuality and alleviating stress for the client.
- Developed trusting relationships with clients through active listening techniques and empathetic communication style.
- Enhanced client satisfaction by offering personalized assistance with daily activities.
- Ensured proper nutrition for clients by preparing healthy meals according to dietary restrictions or preferences.
- Transported clients for medical and personal outings.
Office Clerk
City Marshal Henry Daley
2009 - 2018
- Data entry
- Mail Correspondence
- Customer Service
- Process Debt collections/Income Executions, Landlord Tenant Executions
- Responsible for answering all Customer Service Inquiries
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Handled incoming business and client requests for information.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Edited and proofread documents for accuracy and completeness.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Seasonal Sales Associate
Macy*s
2008 - 2009
- Worked in the Children's, Men's, Lingerie and Home Departments
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
No Degree - Office Administration
Wood Tobé-Coburn School
NYHigh School Diploma - Data Input, Office Administration
Samuel Gompers High School
The Bronx, NY06.2009
Skills
- Expert knowledge of all Window programs, Excel, Word, PowerPoint, IPE Systems, IntelTek Systems and general office equipment
- Compassionate care giving
- Housekeeping tasks
- Meal preparation
- Mobility assistance
- Transportation services
- Laundry assistance
- Patient assistance
- Patient care
- Multitasking Abilities
Hobbies
Party Planning
Event Organizer
Baker
Timeline
Home Care Attendant
Friends & Family Home Care
10.2020 - Current
Office Clerk
City Marshal Henry Daley
2009 - 2018
Seasonal Sales Associate
Macy*s
2008 - 2009
No Degree - Office Administration
Wood Tobé-Coburn School
High School Diploma - Data Input, Office Administration
Samuel Gompers High School
Similar Profiles
PAOLA MORELPAOLA MOREL
Home Health Aide at Friends & Family Home CareHome Health Aide at Friends & Family Home Care
Kelvin RamosKelvin Ramos
Home Health Aide at Friends & Family Home CareHome Health Aide at Friends & Family Home Care
Deisy GomezDeisy Gomez
Authorization Coordinator at Friends & Family Home CareAuthorization Coordinator at Friends & Family Home Care
Gleny SandovalGleny Sandoval
Office Administrator at Luis Welding & Iron Works, IncOffice Administrator at Luis Welding & Iron Works, Inc
Gregorio MarreroGregorio Marrero
Sergeant at Columbia UniversitySergeant at Columbia University