Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mariah N. Berry

Dock Coordinator
Winterset,IA

Summary

Accomplished dock coordinator with 3 years of experience in warehouse operations and logistics. Solid background in supervising teams, optimizing processes, and implementing standard operating procedures that enhance efficiency. Skilled in cross-functional collaboration and maintaining compliance with regulatory requirements. Demonstrated leadership in managing dock operations and improving productivity through effective communication and strategic planning as well as fostering teamwork. Forklift certified with extensive knowledge in inventory management, shipping and receiving, and customer service.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Dock Coordinator

Mrs. Clark's Foods
Ankeny, IA
02.2025 - Current

• Supervised a team of 3-5 dock workers, ensuring efficient loading and unloading of shipments
• Developed and implemented standard operating procedures (SOPs) for dock operations, improving efficiency and productivity
• Collaborated with warehouse managers to ensure seamless coordination between receiving, storage, and shipping departments
• Led daily meetings with dock workers to communicate goals, provide feedback on performance, and address any operational issues
• Optimized space utilization within the warehouse by implementing effective storage strategies
• Conducted regular inspections of the facility to identify potential hazards or maintenance needs
• Collaborated with cross-functional teams including logistics, purchasing, customer service, and sales departments to meet customer demands efficiently
• Maintained accurate records of shipments, ensuring compliance with regulatory requirements

Warehouse Associate

Sonny's Enterprises
Ankeny, IA
07.2023 - 02.2025

• Manage warehouse, inventory, and shipping demands
• Pull all orders and stage for drivers
• Unload and load semitrailers, operate forklift
• Forklift certified
• Maintain good customer relations and offer the best products for customers
• Manage all shipping and bill of ladings

Installation Technician

Safe Home Security, Inc
Ia
08.2022 - 07.2023

• Installed new security systems in residences and businesses
• Repaired existing systems, diagnosed and replaced
• Ran electrical wire in walls and under floors
• Ensured great customer service as well as exceeded monthly sales quota
• Explained each product to customers to ensure their safety and how to properly use, as well as kept up with all present educational documents to ensure quality of service

Subcontractor

Brad Davis Painting
Dexter, IA
03.2022 - 07.2022
  • Utilized well-developed carpentry/ general construction skills to fix and restore floors, decks, and walls in residential and commercial properties.
  • Paint commercial and residential properties working with general contractors to meet specific client needs and time frames
  • Supervised additional subcontractors and craftsmen.
  • Delivered high level of service to all customers and effectively resolved issues.
  • Worked closely with homeowners to ascertain specifics of project.
  • Assisted in biding jobs

Installation Technician

ADT Security
Des Moines, IA
03.2022 - 05.2022
  • Installed over 80 home security systems well as enhanced clients home security package
  • Followed all company guidelines regarding safety procedures when out in field.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Maintained updated knowledge of all equipment, products and services to properly educate customers
  • 89% sales rate consistency

Sales Agent

Briggs Family Home Development
Des Moines, IA
01.2022 - 03.2022
  • Sold roofing, siding, and gutters to home owners, as well as renters
  • Completed professional reviews and assessments on damage to property including estimates sent to builders with specific equipment needed for job and all measurements, obtained all pertinent insurance information
  • Corresponded with client's insurance adjusters and negotiated through policy information to get clients approved
  • Collected payments/ deductibles, and corresponded with builders to set expected time when project would be completed, as well as collected final payment from insurance company
  • Improved sales rates by 15%

Life Insurnace Agent

Globe Life Liberty National
Des Moines , IA
11.2021 - 01.2022
  • Met with customers to provide information about available products and policies.
  • Finalized sales and collected necessary deposits.
  • Conducted annual reviews of existing policies to update information.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Calculated premiums and established payment methods for sales.
  • Collected premiums on or before effective date of coverage.
  • Identified and solicited sales prospects in agency databases.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.
  • Sold over $50,000 in life insurance and accidental policies in the first week of employment

Cash Posting Specialist

Unity Point Health
Des Moines, IA
07.2021 - 11.2021
  • 515-471-9768
  • Post insurance payments from all insurance payouts, patient payments, and refunds
  • Research payments and contact insurance companies to obtain pertinent information to resolve accounts and missing payments
  • Post payments in four different billing systems as well as balance punts for finance in Microsoft excel spreadsheets
  • Work multiple special projects for many different pastors and missing payment issues

Third Party Billing Representative

Unity Point Health
Des Moines, IA
06.2019 - 07.2021
  • 515-471-9768
  • Review and analyze claim denials for Rural Health Clinics
  • Complete denials in a timely and efficient manner
  • Assess denials for Medicaid products, Medicaid MCO’s and Medicare Managed
  • Obtained certification CRCS-P
  • Correct and resolve claim denials of all types, as well as identify issues and asses how to improve or resolve the issues
  • Maneuver multiple payor websites and payor guidelines with efficiency
  • Exceed quota and quality on every review/audit

Auditor/ QA Trainer/ Medical Biller/Coder

Iowa Clinic
, IA
01.2016 - 06.2019
  • 50322
  • 515-875-9045
  • Coded procedures from operative reports, Billed inpatient and outpatient E&M codes, reviewed and billed office E&M codes for several specialties (Cardiothoracic, Cardiovascular, Trauma, Podiatry, Family Medicine, Cardiology, OBGYN, and Plastic Surgery, Physical Therapy)
  • Obtained Prior Authorizations for Cardiology, Cardiovascular, OBGYN, Plastic Surgery
  • Attended audit review meetings with Compliance and Physicians, as well as a 6 hour Vascular conference
  • Corrected and resolved denials, including medical record audits and appeals
  • Accounted for accurate balances and reconciliation reports
  • Assisted in customer service (cost estimates for patients as well as billing questions, registration, health insurance loading and corrections)
  • Efficient in multiple billing systems (EPIC, MERCY, Allscripts, Ingenious Med, Group Management, PMR)
  • Trained new employees on billing systems, coding new specialties, time management, and working denials per company standards
  • Audited employees coding to make sure the appropriate codes, time management, work quality and quantity, which was then used as the base of their raises

Insurance Specialist

Avadyne Health
Des Moines, IA
12.2014 - 10.2015
  • Reviewed and Billed Hospital claims after coding was finished
  • Corrected and resolved denials, including medical record audits, and appeals
  • Maintained all quota standards throughout entirety of employment
  • Assisted in processing of bad debt and collection accounts
  • Worked with multiple insurance companies (Hospice, Work Comp, Auto-Liability, BCBS, CIGNA, MEDICAID, MEDICARE, etc.)
  • Efficient in multiple billing systems (EPIC, STAR, Unity point, Out-of-state hospital systems)

Cook/Dietary Aide

West Bridge Care and Rehabilitation
, IA
09.2013 - 06.2014
  • Supervise night shift (staff of 1-2)
  • Pass state inspection
  • Provide excellent customer service (patient’s family, residents, nurses)
  • Follow residents’ diets Cook and prepare meals (specific to individual need, such as puree, mechanical, liquid, diabetic, etc.)
  • Clean and sanitize kitchen according to State Law

Education

Coding Medical Transcription - Health Information Technology

Southwestern Community College

High School Diploma - undefined

Winterset Senior High School

Skills

  • Subcontractor Oversight
  • Hand and Power Tools
  • Life Insurance Sales
  • Health Insurance Industry Knowledge
  • Insurance Billing
  • Medical Billing Processing
  • Document Quality
  • Accounts Payable and Accounts Receivable
  • Drywall Preparation
  • Critical Thinking
  • Restore Decks and Floors
  • Data Entry and Maintenance
  • >Excellent Customer Service Skills

Certification

  • Certified Installation Technician for ADT
  • CRCSP- Medical Insurance, maintained for 4 years
  • Licensed to sell Life/ Accidental Insurance
  • Forklift Certified

Timeline

Dock Coordinator

Mrs. Clark's Foods
02.2025 - Current

Warehouse Associate

Sonny's Enterprises
07.2023 - 02.2025

Installation Technician

Safe Home Security, Inc
08.2022 - 07.2023

Subcontractor

Brad Davis Painting
03.2022 - 07.2022

Installation Technician

ADT Security
03.2022 - 05.2022

Sales Agent

Briggs Family Home Development
01.2022 - 03.2022

Life Insurnace Agent

Globe Life Liberty National
11.2021 - 01.2022

Cash Posting Specialist

Unity Point Health
07.2021 - 11.2021

Third Party Billing Representative

Unity Point Health
06.2019 - 07.2021

Auditor/ QA Trainer/ Medical Biller/Coder

Iowa Clinic
01.2016 - 06.2019

Insurance Specialist

Avadyne Health
12.2014 - 10.2015

Cook/Dietary Aide

West Bridge Care and Rehabilitation
09.2013 - 06.2014

Coding Medical Transcription - Health Information Technology

Southwestern Community College

High School Diploma - undefined

Winterset Senior High School
Mariah N. BerryDock Coordinator