
Accomplished dock coordinator with 3 years of experience in warehouse operations and logistics. Solid background in supervising teams, optimizing processes, and implementing standard operating procedures that enhance efficiency. Skilled in cross-functional collaboration and maintaining compliance with regulatory requirements. Demonstrated leadership in managing dock operations and improving productivity through effective communication and strategic planning as well as fostering teamwork. Forklift certified with extensive knowledge in inventory management, shipping and receiving, and customer service.
• Supervised a team of 3-5 dock workers, ensuring efficient loading and unloading of shipments
• Developed and implemented standard operating procedures (SOPs) for dock operations, improving efficiency and productivity
• Collaborated with warehouse managers to ensure seamless coordination between receiving, storage, and shipping departments
• Led daily meetings with dock workers to communicate goals, provide feedback on performance, and address any operational issues
• Optimized space utilization within the warehouse by implementing effective storage strategies
• Conducted regular inspections of the facility to identify potential hazards or maintenance needs
• Collaborated with cross-functional teams including logistics, purchasing, customer service, and sales departments to meet customer demands efficiently
• Maintained accurate records of shipments, ensuring compliance with regulatory requirements
• Manage warehouse, inventory, and shipping demands
• Pull all orders and stage for drivers
• Unload and load semitrailers, operate forklift
• Forklift certified
• Maintain good customer relations and offer the best products for customers
• Manage all shipping and bill of ladings
• Installed new security systems in residences and businesses
• Repaired existing systems, diagnosed and replaced
• Ran electrical wire in walls and under floors
• Ensured great customer service as well as exceeded monthly sales quota
• Explained each product to customers to ensure their safety and how to properly use, as well as kept up with all present educational documents to ensure quality of service