Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria I Ruiz

Grand Prairie,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. worked over 22 years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Friendly multitasker with in-depth knowledge of POS system operations.

Overview

28
28
years of professional experience

Work History

Business Manager From Kiehl`s

Dillard's
Arlington, TX
09.2023 - Current
  • Manager in the department, Kiehl's.
  • Addressed customer questions and concerns regarding products and services.
  • Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Provided feedback to improve strategies, programs and initiatives.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

Cashier/Supervisor

Macy's Department Store
Arlington, TX
10.2000 - 01.2023
  • worked at the dock department doing merchandise, mark downs, set sales,recovery
  • 2008 i moved to women's world specialist and Jr department until 2012
  • promoted to be a watch specialist at jewelry department till 2014
  • 2014 worked at North Carolina, i was a specialist at the Mens Polo department
  • Came back to Texas, started working at North Park Dallas Tx, i was Specialist at Women's Polo department
  • jewelry department supervisor 2015-2017
  • Moved to Beauty department 2017-2023
  • Greeted customers and responded to requests for information.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Processed exchanges and returns by inputting in company database.
  • Showed customers different perfumes and demonstrated scents by spritzing on pulse points.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

Cashier

island Video
Irving, TX
10.1998 - 10.2000
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Helped customers find specific product, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Monitored data inputs to manage and maintain accuracy.

Waiter's Assistant

Four Seasons Hotel
Irving, TX
07.1997 - 08.1998
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Collected tickets and followed proper cash-handling procedures.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Stocked service stations with ice, napkins and straws.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Education

Alvaro Obregon
San Luis Potosí, Mexico
05.1992

Skills

  • Point of Sale (POS) System Operations
  • Decision Making
  • Store Opening and Closing
  • Customer Service
  • Merchandise Promotion and Display
  • Flexible Work Schedule
  • Team Leadership
  • bilingual

Languages

Spanish
Professional
English
Native/ Bilingual

Timeline

Business Manager From Kiehl`s

Dillard's
09.2023 - Current

Cashier/Supervisor

Macy's Department Store
10.2000 - 01.2023

Cashier

island Video
10.1998 - 10.2000

Waiter's Assistant

Four Seasons Hotel
07.1997 - 08.1998

Alvaro Obregon

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Maria I Ruiz