Maria Isabel Cabrera
Secaucus,NJ
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Adept at leveraging service- and team-oriented nature to meet needs of bakery customers with speed and accuracy. Knowledgeable about cakes, pastries and other bakery products. Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities. Creative cook with extensive experience in high-volume restaurant environments. Outstanding management skills with strong knowledge of food safety and sanitation practices. Efficient and committed to delivering excellent customer service.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Linecook
Bareburger
11.2022 - 02.2023
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
Juice Specialist
Super juice Nation
04.2022 - 10.2022
- Developed strong client relationships through consistent communication and attentive service.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Cashier and Bakery Clerk
Stop and shop
06.2022 - 08.2022
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Resolves customer issues and answers questions
- Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers
- Contributes to team effort by accomplishing related results as needed.
- Responded promptly to requests for assistance, spills and customer inquiries.
Crew Member
Chipotle Mexican Grill
08.2021 - 03.2022
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
- Keep the food preparation area, equipment and utensils clean and sanitary
- Worked front counter and other areas
- Keep kitchen, counter and dining areas cleaned and sanitized
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
- Prepared recipe ingredients by washing, peeling, cutting and measuring
- Became familiar with products to answer questions and make suggestions
- Supported great dining and meal experiences for guests.
Customer Service Representative
Maximus Inc
04.2023 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Streamlined call flow processes for more efficient response times and increased productivity.
- Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
- Improved first-call resolution rates with thorough issue analysis and effective problem-solving techniques.
Education
High School Diploma -
Colegio Experimental Fernando Arturo Merino
Jarabacoa . Dominican Republic 08.2021
Skills
- Verbal and Written Communication
- Multitasking and Organizations
- Ability to work under pressure
- Teamwork
Languages
English
Full Professional
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Personal development programsWork from home optionPaid time offCompany CultureWork-life balanceFlexible work hoursTimeline
Customer Service Representative
Maximus Inc
04.2023 - Current
Linecook
Bareburger
11.2022 - 02.2023
Cashier and Bakery Clerk
Stop and shop
06.2022 - 08.2022
Juice Specialist
Super juice Nation
04.2022 - 10.2022
Crew Member
Chipotle Mexican Grill
08.2021 - 03.2022
High School Diploma -
Colegio Experimental Fernando Arturo Merino
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