Hi, I’m
Maria Isabel Avelar
Medical Receptionist - Waitress
Salt Lake City
Summary
Hardworking front desk medical receptionist brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 5 years. As well as translating for the Doctor's & patient's (English & Spanish) when needed. Reliable employee seeking a medical position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
16
years of professional experience
Work History
EA Accounting & Tax Services Salt Lake City, Ut
Front Desk Receptionist
02.2022 - Current
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
Don Daniel's Mexican Grill & CantinaSalt Lake City, UT
Waitress
06.2008 - Current
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Checked identification for minimum age for sale of alcoholic beverages.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Intermountain Pain & InjurySalt Lake City, UT
Medical Receptionist
10.2017 - 02.2023
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Enhanced office productivity by handling high volume of callers per day.
- Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
- Responded to correspondence from insurance companies to verify patient's coverage.
Education
Horizonte Instruction And Training Center1234 So Main St Salt Lake City Utah
High School Diploma
04.2003
Skills
- Medical Transcription
- Patient Data Processing
- Patient Callbacks
- HIPAA Guidelines
- Account Management
- Office Supplies and Inventory
- Medical Records Management
- Reminder Calls
- Referral Verification
- Call Transfers
- Front Desk Operations
- EMR Systems
- Patient Referral
- Patient Scheduling
- Insurance Verification
- Petty Cash Management
- Patient Reception Management
- Medical Records Verification
- Appointment Scheduling
- Patient Eligibility Requirements
- Checking Patient Details
- Co-Payment Collection
- Calendar and Appointment Management
- Scheduling Tests and Procedures
- Answer Telephones
- Taking Client Histories
- Collecting Patient Specimens and Tests
- Medical Histories and Vital Statistics
- Organization and Time Management
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
EA Accounting & Tax Services
02.2022 - Current
Medical Receptionist
Intermountain Pain & Injury
10.2017 - 02.2023
Waitress
Don Daniel's Mexican Grill & Cantina
06.2008 - Current
Horizonte Instruction And Training Center
High School Diploma
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