Maria Isabel Guzman
Antelope,CA
Summary
Dynamic and results-driven professional with extensive experience, excelling in time management and problem-solving. Proven track record in enhancing customer satisfaction and fostering team productivity. Dependable and organized, adapt at multitasking and providing special needs care, ensuring a safe and engaging environment for all.
Overview
21
21
years of professional experience
Work History
Caregiver
IHHS
Antelope, CA
12.2021 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sales Associate
Factory 2 U
Sacramento, CA
05.2007 - 04.2016
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepare merchandise for sales floor by pricing or tagging.
- Help customers locate products.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborate with team members to improve overall store performance, sharing best practices, and offer support as needed.
Manager
McDonald's
Elk Grove, CA
04.2003 - 04.2007
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Skills
- Time management
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Flexible schedule
- Special needs care
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Caregiver
IHHS
12.2021 - 06.2024
Sales Associate
Factory 2 U
05.2007 - 04.2016
Manager
McDonald's
04.2003 - 04.2007