Maria Isabel Marquez
Manor,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Medical Office Specialist/Referral Specialist
Austin Maternal Fetal Medicine
01.2021 - Current
- Perform call center agents duties which include answering phones, benefit verification, confirming appointments, and scheduling patients for 15 clinics and 11 physician
- Verify patient medical and demographic information to coordinate scheduling with physicians
- Collaborate with insurance providers, clinics, and other departments to ensure pre-authorization of patients are performed timely and prior to scheduled consultations
- Provide basic training to incoming staff on technical and procedural aspects of role
- Adhered to strict HIPAA guidelines to protect patient privacy
Cashier
Kolache Factory
09.2018 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with management to solve problems and handle customer concerns as well as performed duties on an as needed basis
- Trained new cashier team members in customer service and money handling processes.
Sandwich Artist/Cashier
Subway
06.2017 - 05.2018
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Accurately handled cash register transactions while providing excellent customer service.
Education
High School Diploma -
Harmony Science Academy
Pflugerville, TX05.2018
Skills
- Bilingual (Spanish)
- Time Management Skills
- Well Organized
- Adaptive
- Multi -Tasker
- Administrative Duties
- Patient Relations
- Verbal and Written Communication
- Customer Service
- Computer Proficiency
Timeline
Medical Office Specialist/Referral Specialist
Austin Maternal Fetal Medicine
01.2021 - Current
Cashier
Kolache Factory
09.2018 - 01.2021
Sandwich Artist/Cashier
Subway
06.2017 - 05.2018
High School Diploma -
Harmony Science Academy
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