Maria Isabel Mendez
Tampa,FL
Summary
Proven leader with a track record of operational excellence and strategic visioning at Corporacion Colombiana De Defensa. Spearheaded initiatives that significantly enhanced efficiency and brand reputation, leveraging skills in negotiation and client relationship building. Achieved substantial business growth by focusing on customer-centric strategies and innovative product launches, demonstrating exceptional management team leadership and business planning acumen. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
16
16
years of professional experience
Work History
CEO
Corporacion Colombiana De Defensa
11.1999 - 12.2005
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Optimized supply chain operations for reduced costs and increased efficiency.
- Directed launch of innovative products, capturing new market segments and driving revenue growth.
- Streamlined operational processes to boost efficiency, adopting innovative technologies and methodologies.
- Elevated brand visibility and market share with launch of highly successful digital marketing campaign.
- Amplified customer satisfaction and loyalty through introduction of customer-centric service model.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Created succession plans to provide continuity of operations during leadership transitions.
Business Manager
Sonria Clinicas Dentales
07.1996 - 10.1999
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Assisted with hiring process and training of new employees.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Developed and executed marketing strategies that significantly increased brand awareness in target markets.
- Optimized inventory management, reducing waste and ensuring availability of key products.
- Conducted detailed market analyses to inform strategic planning and decision-making processes.
Money Collector
Coltefinanciera S.A.
09.1992 - 06.1996
- Collaborated with management to develop strategies for increasing revenue through effective collection techniques.
- Maintained detailed records of all collection activities, providing accurate reporting to supervisors on progress and performance.
- Provided exceptional customer service during collections calls, fostering positive relationships while resolving financial matters.
- Assisted in training new team members on collection procedures and best practices, ensuring consistent performance across the team.
- Negotiated payment arrangements with customers, balancing their needs with company objectives.
- Monitored account statuses to identify potential risks and escalate issues as needed for resolution.
- Optimized internal processes by evaluating current policies.
Financial Analyst Intern
Asociacion Bancaria
01.1990 - 08.1992
- Supervised accounts receivables and accounts payable for [Business].
- Contributed to developing strategic financial plans, leading to improved long-term business performance.
- Assisted with due diligence efforts during potential mergers and acquisitions, mitigating risk and maximizing investment returns.
- Maintained database by verifying information and recording new information when needed.
Education
Bachelor of Science - Criminal Justice
Sistema Universitario Ana G Mendez - Universidad Metropolitana
Cupey, PR11.2024
Bachelor of Science - Business Administration
Politecnico Grancolombiano
Bogota Colombia11.1990
Skills
Effective Decision Making
Operational Excellence
Customer Focus
Strategic Visioning
Global perspective
Succession Planning
Client Relationship Building
Negotiation
People and Culture
Client Engagement
Business Development
Management Team Leadership
Business Administration
Planning and coordination
Strategic Planning
MIssion and Vision
Business Planning
Consulting
Account Management
Policies and Procedures
Reading and Meditation
The combination of reading and meditation has provided me with great experiences.
Languages
Spanish
Native or Bilingual
Timeline
CEO
Corporacion Colombiana De Defensa
11.1999 - 12.2005
Business Manager
Sonria Clinicas Dentales
07.1996 - 10.1999
Money Collector
Coltefinanciera S.A.
09.1992 - 06.1996
Financial Analyst Intern
Asociacion Bancaria
01.1990 - 08.1992
Bachelor of Science - Criminal Justice
Sistema Universitario Ana G Mendez - Universidad Metropolitana
Bachelor of Science - Business Administration
Politecnico Grancolombiano
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