Summary
Overview
Work History
Education
Skills
References
Key Contribution
Timeline
Generic

Maria Isabel Ramos Nunez

Norwalk

Summary

10+ years of Office Administrative experience. Very proactive and self-educating. Multi-tasked, organized, responsible, efficient and reliable. To secure a challenge position where my experience and skills can be utilizing while at the same, developing new skills and techniques that will help me grow within the company.

Overview

21
21
years of professional experience

Work History

Hourly Short Term

Cerritos College
Norwalk
06.2022 - Current
  • Provide support to the LGBTQ+ program.
  • Provide support to the UDOCUMENTED program.
  • Provide resources to students.
  • Maintain a positive energy around SB building.

Account Manager

Prime Wire & Cable
Diamond Bar
01.2016 - 06.2021
  • Manage major accounts such as Wal-Mart.
  • Manage data in Syndigo.
  • Create Pro-Forma invoices for import accounts.
  • Help President update and prepare quotes and work on special projects.
  • Communicate with both industrial and consumer Western accounts including Canadian.
  • Prepare expense reports and check request.
  • Assist customers and reps with technical questions, price quotes, expedite orders, track shipments, check stocks, RMA’s.
  • Problem solving including defectives, shortage, shipping errors, entry errors and credit memos.
  • Process EDI orders, review and prepare releases, review pricing and order entry.
  • Work closely with the accounting department and assist in research of discrepancy.
  • Communicate and assist with all Spanish speaking reps and accounts.

Office Assistant and Biller

Watkins Shepard Transportation Company Corp.
Santa Fe Spring
11.2011 - 10.2015
  • Billing invoices for variety of customer – such as billing furniture by using cubes, weight or value and carpet using key elements by SQY.
  • In charge of a small group of co-workers to get billing done.
  • Introducing the software to new employee.
  • Checking drivers at time of arrival, with adequate invoices, including city manifest driver, pre & post, cover sheet, and a quality sheet.
  • Making sure driver didn’t had a refusal or a pick-up returned throughout the day, if so to make sure to fill out the correct information in the system.
  • Red tag trailer.
  • Schedule appointments for deliveries.
  • Customer service.
  • Scan and sent outlooks emails.
  • Contact customer for the missing information such as weight, cubes, BTP, or correct addresses.
  • Trace orders for customers inside California and outside California.
  • The usage of Accuterm Software, Excel, Outlook, Microsoft Word.
  • Dispatch trips for driver.

Administrative Assistant

Select Staffing Agency
Santa Fe Spring
05.2009 - 10.2011
  • Perform to handle a variety of customer service.
  • Administrative tasks; resolve customer issues with expediency.
  • Faxing reports, photocopying collateral and scanning documents for interdepartmental used.
  • Demonstrated proficiencies in telephone and front desk reception within a high-volume environment.
  • Responsible for greeting visitors, clients, visiting colleagues with the highest level of service.
  • Facilitated on boarding of new associates by scheduling them, answering questions and processing paperwork.

Administrative Assistant

AR Electric Corp.
Norwalk
03.2004 - 04.2009
  • Produce quality reports in a timely manner such as financial status, stocks and inventory.
  • Provided exemplary customer service at all time.
  • Maintenance of company database and files.
  • Restored organization to personnel.
  • Assist in scanning, saving, storing, archiving and filing all documents located in the contracts.

Data Entry, Clerk Document Image

Child Support Services Department
Commerce
01.2007 - 03.2008
  • Copy and collate all projects (including confidential papers)
  • Successfully complete all jobs by time request.
  • Initiated “rush procedures” which guarantees projects to be submitted at the time requested; met all guaranteed deadlines.

Education

College -

Cerritos City College
04.2025

Diploma -

John Glen High School

Skills

  • Fluent in Spanish
  • Typing 45 wpm
  • MS Word
  • MS Excel
  • MS Outlook
  • 10-Key
  • Microsoft Office
  • Understanding of Invoice
  • Darb
  • Syndigo
  • Accuterm
  • Reports & Spreadsheets
  • Complaint Handling
  • Executive & Administrative Assistant
  • Handling confidential paperwork
  • Customer relationship management
  • Ability to work in a fast-paced atmosphere
  • Customer service
  • Team collaboration
  • Problem solving
  • Relationship building
  • Interpersonal communication
  • Multitasking
  • MS office
  • Organizational skills
  • Conflict resolution
  • Microsoft Excel
  • Calm under pressure
  • Time management
  • Self-Directed
  • Good Telephone Etiquette
  • Computer skills
  • Collaboration
  • Research
  • Problem-solving
  • Planning
  • Microsoft office

References

Reference is available on request.

Key Contribution

10+ years of Office Administrative experience. Very proactive and self-educating. Multi-tasked, organized, responsible, efficient and reliable. To secure a challenge position where my experience and skills can be utilizing while at the same, developing new skills and techniques that will help me grow within the company.

Timeline

Hourly Short Term

Cerritos College
06.2022 - Current

Account Manager

Prime Wire & Cable
01.2016 - 06.2021

Office Assistant and Biller

Watkins Shepard Transportation Company Corp.
11.2011 - 10.2015

Administrative Assistant

Select Staffing Agency
05.2009 - 10.2011

Data Entry, Clerk Document Image

Child Support Services Department
01.2007 - 03.2008

Administrative Assistant

AR Electric Corp.
03.2004 - 04.2009

College -

Cerritos City College

Diploma -

John Glen High School

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Maria Isabel Ramos Nunez