Maria Isabel Sanchez
Conroe
Summary
Results-driven Distribution Center Supervisor with expertise in process improvement and team training. Proven ability to enhance operational efficiency and ensure safety compliance while delivering exceptional customer service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Distribution Center Supervisor
Walgreens Boots Alliance
Houston
03.2005 - 06.2026
- Supervised daily operations in high-volume distribution center environment.
- Coordinated team schedules to ensure efficient workflow and coverage.
- Trained staff on safety protocols and standard operating procedures.
- Implemented quality assurance checks to maintain product integrity.
- Conducted performance evaluations and provided feedback to team members.
- Resolved operational issues promptly to minimize disruptions in service.
- Evaluated existing processes within the distribution center; identified opportunities for improvement in workflow design or technology implementation.
- Managed a team of 15-20 warehouse personnel; delegated tasks as needed while providing ongoing guidance and support.
- Trained new employees on proper handling techniques for products stored in the distribution center.
- Developed and implemented warehouse policies and procedures to ensure efficient operations.
- Investigated potential accidents and incidents that occurred within the warehouse environment; created corrective action plans as necessary.
- Assisted with recruitment efforts by interviewing prospective candidates; participated in selection decisions based on qualifications.
- Resolved customer complaints regarding delivery times, order accuracy, and quality issues quickly and efficiently.
- Implemented process improvements to reduce waste and increase efficiency throughout the distribution center's operations.
- Monitored employee performance to identify areas of improvement and provide feedback accordingly.
- Oversaw both incoming and outgoing shipments, verifying orders were picked and shipped or placed into inventory accurately and efficiently.
- Executed new safety rules and procedures and trained all warehouse employees on these measures to reduce workplace accidents.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
- Oversaw team scheduling and individual assignments to meet coverage demands.
- Operated machines and equipment to complete work assignments or to assist workers.
Education
High School Diploma -
California State University, Sacramento
Sacramento, CASkills
- Safety regulation enforcement
- Team leadership
- Process improvement
- Performance evaluation
- Staff training
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Decision making
- Planning
- Basic math
- Interpersonal communication
- Written communication
- Multitasking Abilities
- Team building
- Flexible and adaptable
- Leadership
- Critical thinking
- Customer service
- PPE compliance
- Organization
- [Equipment] operation
- Relationship building
- Decision-making
- Analytical
Languages
Spanish
Professional
Certification
Raymond and Crown certified trainer
Timeline
Distribution Center Supervisor
Walgreens Boots Alliance
03.2005 - 06.2026
High School Diploma -
California State University, Sacramento