Maria Isabel Galindo
Salt Lake City,UT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused Composite Technician with success in comprehending technical data and work order specifications to perform satisfactory composite manufacturing. Motivated to consistently follow safety requirements to avoid injuries from potentially hazardous equipment. Successful in working well with teammates and supervisors by maintaining a positive attitude.
Overview
13
13
years of professional experience
Work History
Composite Technician
Albany Engineered Composites
Salt Lake City, UT
01.2019 - Current
- Operated machinery and tools safely during composite manufacturing.
- Read and interpreted job orders, drawings and specification sketches.
- Accurately combined different materials to create strong composite material for bonding products.
- Followed specifications to create accurate composites and reduce waste
- Utilized hand shears and trimming knives to trim excess materials from molds.
- Cured materials by setting materials at room temperature, placing under heat lamps and baking in ovens.
- Applied lacquers and waxes to mold surfaces to facilitate assembly and removal of laminated parts.
- Released air bubbles and smoothed seams using rollers.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Provided professional services and support in a dynamic work environment.
- Strengthened communication skills through regular interactions with others.
Customer Service Representative
Ácima Credit
Sandy, UT
10.2018 - 04.2019
- Updated account information to maintain customer records.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Trained new personnel regarding company operations, policies and services.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
General Manager
Tacobell
Salt Lake City, UT
06.2010 - 09.2018
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Personal Assistant
J&J Auto Towing And Repair
Los Angeles, CA
03.2018 - 08.2018
- Kept detailed track of household and maintenance inventory and schedules.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Displayed absolute discretion at handling confidential information.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Quality Control Inspector
Nelson Staffing
Salt Lake City, UT
06.2014 - 11.2014
- Communicated with production team members about quality issues.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Completed precise measurements using special tools.
Education
Diploma -
Hunter High School
West Valley City, UT06.2010
Skills
- Customer Satisfaction
- Safety Protocols
- Machine Setups
- Masking and Taping
- Waste Reduction
- Project Deadlines
- Equipment Maintenance
- Quality Assurance Inspections
- Order Fulfillment
- Production Scheduling
- Corrective Actions
- Ply Orientations
- Autoclave Operation
Languages
Spanish
Native or Bilingual
Timeline
Composite Technician
Albany Engineered Composites
01.2019 - Current
Customer Service Representative
Ácima Credit
10.2018 - 04.2019
Personal Assistant
J&J Auto Towing And Repair
03.2018 - 08.2018
Quality Control Inspector
Nelson Staffing
06.2014 - 11.2014
General Manager
Tacobell
06.2010 - 09.2018
Diploma -
Hunter High School
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