Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Maria Isabella Koch

Miami,FL

Summary

Productive Cargo Agent proudly offering 3 years of comprehensive experience in the air transportation arena. Outstanding logistics skills to move goods of any size or weight by air. In-depth knowledge of all shipping rules and customs clearance regulations.

Dedicated student interested in applying excellent communication and interpersonal skills to a role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Hardworking and reliable with strong ability in multiples tasks. Highly organized, proactive and punctual with team-oriented mentality. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

3
3
years of professional experience

Work History

Freight Coordinator

AJBP IMPORT & EXPORT, LLC.
Miami, FL
06.2022 - 01.2024
  • Provided support to other departments within the organization as needed such as customer service or sales teams.
  • Prepared reports on freight performance metrics such as transit times, cost savings.
  • Used scanners to track parcel information, condition or receipt.
  • Inspected received items to reconcile against invoices to record shortages and reject damaged goods.
  • Managed inventory control systems including tracking stock levels and ordering supplies when necessary.
  • Estimated freight and postal rates to track shipment costs and weights.
  • Coordinated shipments with carriers, customers, and vendors to ensure timely deliveries.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Tracked orders from origin through destination ensuring accurate documentation is received and sent out timely.
  • Processed claims related to damaged or lost items during transit in a timely manner according to company policy guidelines.
  • Checked import and export documentation to determine cargo contents.
  • Developed strategies for improving freight processes and reducing operational costs.
  • Established relationships with new carriers as needed to meet customer demands or improve services offered by the company.
  • Communicated regularly with customers and suppliers regarding shipment status updates.
  • Conducted inventories and updated database to reflect accurate cargo information.
  • Monitored transportation activities to ensure efficient delivery of goods.
  • Assisted in developing procedures for handling hazardous materials safely during transport.
  • Negotiated rates with carrier companies for optimal pricing options for customers.
  • Directed cargo loading to monitor even distribution of weight.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained schedule of class assignments to meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Answered [Number] calls per shift to assist with customer questions and concerns.

Graphic Designer

GABY'S PADRON DESIGN
Nashville, TN
01.2021 - Current
  • Developed, designed, laid out and produced variety of technical illustrations for brochures, banners and signs.
  • Selected colors and themes while adding functionality to create new designs.
  • Created design concepts and sample layouts using knowledge of layout and design principles.
  • Produced high-quality mockups of finished product prior to production stage.
  • Produced projects for advertising and informational purposes.
  • Managed multiple projects simultaneously while meeting tight deadlines.
  • REMOTE JOB.

Graphic Designer

PASTRY AMORE
MARACAIBO, ZULIA
01.2024 - Current
  • Saved final versions of logos in multiple formats such as jpg, png, pdf.
  • Created corporate brands by designing cohesive looks between logos and letterheads.
  • Worked with customers to present mockups and collect information for adjustments.
  • Created design concepts and sample layouts using knowledge of layout and design principles.
  • REMOTE JOB.

Education

High School Diploma -

Nuestra Senora De Chiquinquira
Maracaibo, Venezuela.
08-2021

Graphic Design

Urbe University
Miami, FL

Skills

  • Vendor Relationships
  • Transportation Management
  • Cost Control
  • Customs Compliance
  • Shipment Tracking
  • Organizational Abilities
  • Invoicing
  • Shipment Monitoring
  • Delivery Truck Direction
  • Freight Bills Preparation
  • Client Coordination
  • Delivery Estimations
  • Freight Operations
  • Documentation Preparation

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Graphic Designer

PASTRY AMORE
01.2024 - Current

Freight Coordinator

AJBP IMPORT & EXPORT, LLC.
06.2022 - 01.2024

Graphic Designer

GABY'S PADRON DESIGN
01.2021 - Current

High School Diploma -

Nuestra Senora De Chiquinquira

Graphic Design

Urbe University
Maria Isabella Koch