Maria J. Sandoval
McMinnville,OR
Summary
Strong leadership foundation and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact organization's success.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Hardworking and passionate job seeker with strong organizational skills.
Overview
32
32
years of professional experience
Work History
Expanded Function Dental Assistant / Qualified Interpreter
Virginia Garcia Memorial Health Center
07.2014 - Current
- State Of Oregon Healthcare Interpreter Effective 12/13/2021 - Interpreter # 105907
- Facilitated effective communication between dentist and patient, explaining treatment plans and addressing concerns.
- Managed inventory effectively, ordering supplies as needed to maintain optimal stock levels without overstocking items prone to expiration or reduced usage rates. Receiving Invoices into Netsuite system.
- Enhanced patient comfort by providing gentle and thorough oral care during dental procedures.
- Managed inventory effectively, ordering supplies as needed to maintain optimal stock levels without overstocking items prone to expiration or reduced usage rates.
- Contributed to a positive work environment by collaborating closely with the dental team to provide comprehensive care.
- Maintained strict compliance with infection control protocols, ensuring the health and safety of patients and staff.
- Assisted dentists with complex dental procedures, ensuring patient safety and satisfaction.
- Enhanced overall patient experience by providing thorough and concise oral hygiene instructions, tailored to individual needs and goals.
- Assisted in maintaining a clean clinical environment via routine sterilization of equipment, disinfection of surfaces, and proper disposal of hazardous waste materials.
Qualified Interpreter
Passport To Languages
05.2014 - 07.2014
- Company Overview: (Healthcare Interpreter)
- 503-467-2182
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Communicated with clients to understand interpreting needs and provide best service possible.
Business Owner
Rapid Promos LLC.
05.2011 - 05.2014
- Company Overview: (Business Owner - Part Time)
- 503-583-0516
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Optimized supply chain management, ensuring timely delivery of products and minimizing inventory costs.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Assistant Manager
A Check Cashing Store
06.1999 - 05.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Shift Manager
McDonald's Restaurant
10.1993 - 06.1999
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
Education
Dental Assisting -
Portland Community College
06.2020
Diploma - undefined
San Luis High School
01.1993
No Degree - Healthcare Interpreter
OHCIA (Certificate)
Portland, OR06-2021
Skills
- Excellent customer service, & patient care
- Very proficient & organized
- Willing to go above and beyond for staff members & patients
- Coordinates scrubbing schedules and communicates with the team for smoother daily flows
- Able to interpret appropriately in the healthcare industry (Specializes more with Dental Terminology)
- Team collaboration and leadership
- Work Planning and Prioritization
- Driven and determined
- Customer service
- Employee training
- Performance improvement
- Coaching and mentoring
- Team leadership
- Teamwork and collaboration
- Staff training/development
LANGUAGES
Fluent English & Spanish
Timeline
Expanded Function Dental Assistant / Qualified Interpreter
Virginia Garcia Memorial Health Center
07.2014 - Current
Qualified Interpreter
Passport To Languages
05.2014 - 07.2014
Business Owner
Rapid Promos LLC.
05.2011 - 05.2014
Assistant Manager
A Check Cashing Store
06.1999 - 05.2011
Shift Manager
McDonald's Restaurant
10.1993 - 06.1999
Diploma - undefined
San Luis High School
Dental Assisting -
Portland Community College
No Degree - Healthcare Interpreter
OHCIA (Certificate)
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