Maria J Vidrio
Reno
Summary
Coming on 3 years of experience as a Assistant Store General Manager i have demonstrated strong leadership and communication skills. Skilled at motivating teams, solving problems, and managing weekly inventory to boost customer satisfaction and sales. Expertise in implementing effective sales strategies, handling financial transactions, and optimizing scheduling. Dedicated to fostering a collaborative work environment and driving continuous improvements in store operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
TacoBell
Reno
12.2022 - Current
- Assisted in daily store operations and ensured smooth customer service.
- Managed inventory levels and organized stockroom for efficient access.
- Supported training of new team members on store policies and procedures.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Participated in visual merchandising to create appealing product displays.
- Monitored sales trends and communicated updates to the management team.
- Collaborated with staff to maintain a clean and safe shopping environment.
- Executed cash handling procedures during transactions and end-of-day reconciliation.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Manager
Tacobell
Reno
06.2022 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Procter Hug High School
Reno, NV06-2024
Skills
- Inventory management
- Cash handling
- Visual merchandising
- Customer service
- Sales monitoring
- Customer relationship management
- Problem solving
- Team collaboration
- Time management
- Sales forecasting
- Sales techniques
- Staff scheduling
- New hire training
- Team management
- Employee coaching
- Billing
- Scheduling coordination
- Sales growth
Affiliations
- Building relationships with family and friends
- Build my skills as a Cosmetic
- Taking sunset walks with my dog
- Cooking
Accomplishments
- Reached my goal of graduating high school early
- Earned my ServSafe Certification
Certification
- ServSafe Certification
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Store Manager
TacoBell
12.2022 - Current
Manager
Tacobell
06.2022 - 12.2022
High School Diploma -
Procter Hug High School
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