Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Maria Cerda

Maria Cerda

Santa Monica,CA

Summary

Performance-driven marketing professional skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in content creation, social media audience engagement and brand management. Passionate about people, culture, and scaling high growth companies.

Overview

7
7
years of professional experience

Work History

Brand Ambassador

Anine Bing
01.2023 - Current
  • Cultivated and maintained strong relationships with clients to understand their needs and objectives
  • Implemented effective client communication strategies to ensure satisfaction and address concerns promptly
  • Conducted regular client meetings to assess needs, provide updates, and identify opportunities for collaboration
  • Developed and executed client retention programs, resulting in increased satisfaction and repeat business
  • Collaborated with cross-functional teams to deliver high-quality products and services tailored to client requirements
  • Monitored client accounts, anticipating needs, and proactively addressing issues to maintain positive relationships
  • Developed personalized solutions to meet client challenges and exceed expectations
  • Conducted client feedback surveys to gather insights and continuously improve service delivery.

Social Media Coordinator

Ruby In The Skies
07.2020 - 12.2022
  • Spearheaded brand development strategies to enhance digital presence and customer engagement
  • Devised and executed comprehensive digital marketing campaigns aligned with brand objectives
  • Conducted market research to identify trends, analyze competitor strategies, and inform brand positioning
  • Collaborated with cross-functional teams to ensure cohesive integration of brand messaging in all digital efforts
  • Managed social media platforms, creating engaging content and fostering online community growth
  • Oversaw email marketing campaigns, nurturing leads and maintaining effective communication with the audience
  • Collaborated with sales, product management and web development teams to create specific marketing campaigns across multiple social platforms.

Social Media Specialist

Shibue Couture
06.2017 - 08.2019
  • Increased brand awareness by developing and implementing targeted social media campaigns.
  • Enhanced customer engagement with the creation of relevant and shareable content across various platforms.
  • Improved overall reach by consistently monitoring and adjusting social media strategies based on analytics data.
  • Generated leads through effective paid advertising campaigns on Facebook, Instagram, and Twitter.
  • Cultivated positive relationships with customers, industry professionals, and influencers to increase
    brand credibility both in social media and during LA/NY Fashion Week; Miami Swim Week.

Education

Bachelor of Arts in Marketing -

San Diego State University
06.2020

Skills

  • Customer Relations
  • Campaign Management
  • Branding/ Brand Awareness
  • Social Media Management
  • Customer Retention Strategies
  • Email and SMS Marketing

Websites

Languages

Spanish-Fluent

Timeline

Brand Ambassador

Anine Bing
01.2023 - Current

Social Media Coordinator

Ruby In The Skies
07.2020 - 12.2022

Social Media Specialist

Shibue Couture
06.2017 - 08.2019

Bachelor of Arts in Marketing -

San Diego State University

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Maria Cerda