Mariajose Hernandez-Avalos
Houston,TX
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior. Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with lesson plans while keeping classrooms fun. Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
Kelly Services
05.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Provided instruction for students in core subject areas.
- Assigned, explained and graded homework.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Developed creative instructional strategies to keep students engaged and motivated.
- Collaborated with other educators to plan and review instruction.
- Operated computers or audio-visual aids to supplement presentations.
- Assisted students in mastering subject material and preparing for tests.
- Distributed textbooks, workbooks, papers and pencils to students.
- Counseled students with adjustment or academic problems.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
- Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.
- Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems.
- Researched and selected age-appropriate materials and resources for classroom instruction.
- Developed lesson plans to align with grade-level standards and objectives.
Retail Sales Associate Cashier
Victoria's Secret & PINK
12.2021 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Connected with customers to support positive transaction experiences and address service concerns.
- Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.
- Processed credit card and debit payments via [Type] systems, providing accurate charges and credits.
- Operated POS terminals and cash drawer balancing.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Provided warranty information to customers purchasing covered items and services.
- Collaborated with sales floor maintenance personnel to quickly address health and sanitation issues.
- Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Sales Associate
Aeropostale
06.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
Bachelor of Science - Construction Management
University of Houston
Houston, TX06.2025
Associate of Arts - Business Administration
Lone Star College System
Kingwood, TX06.2023
High School Diploma -
Spring High School
Spring, TX06.2021
Skills
- Parent Communication
- Behavior Modeling
- Lesson Planning
- Activity Planning
- Activity Management
- Records Management
- Classroom Management
- Verbal and Written Communication
- Student Tutoring
- Discipline
- Elementary Education
- Classroom Organization
- Creativity in Teaching
- Effective Communication
- Problem Solving
- Time Management
- Active Listening
- Student Engagement
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Substitute Teacher
Kelly Services
05.2023 - Current
Retail Sales Associate Cashier
Victoria's Secret & PINK
12.2021 - Current
Sales Associate
Aeropostale
06.2021 - 12.2021
Bachelor of Science - Construction Management
University of Houston
Associate of Arts - Business Administration
Lone Star College System
High School Diploma -
Spring High School