Mariajose Mojarro
Compton,CA
Summary
Proven ability to meet deadlines in both individual and collaborative environments. Dependable and eager to learn, with a strong commitment to contributing to organizational success. Excellent communication, time management, and computer skills enhance overall productivity.
Overview
6
6
years of professional experience
Work History
Dental Patient Service Representative
Wesley Health Care Center
06.2024 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Handled customer service inquiries in person, via telephone and through email.
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
Coordinator Records and Posting Department
Lumina HealthCare
10.2022 - 06.2024
- Preparing and submitting billing data and medical claims to insurance companies.
- Monitoring and recording late payments.
- Preparing bills and invoices, and documenting amounts due for medical procedures and services.
- Following up on missed payments and resolving financial discrepancies.
- Collecting and reviewing referrals and pre-authorizations.
- Investigating and appealing denied claims.
Head Cashier Supervisor
Contractors’ Warehouse
04.2020 - 11.2022
- Supervised a team of 8 to 10 associates.
- Inforced standard operating procedures.
- Enforced safety, health and security rules.
- Assigned employees to specific duties.
- Managed sales interactions to insure an extraordinary experience.
- Authorized payments and merchandise returns.
- Designated onboarding coach.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
Cashier
Contractors’ Warehouse
06.2019 - 04.2020
- Manage POS transactions
- Greeted and informed customers of products, fostering positive store experiences.
- Built and maintained positive working relationships with co-workers.
- Employed technology systems to locate products or customer orders.
- Processed cash, check and credit cards for customer purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Medical Billing And Insurance Coding
UEI College
Skills
- Customer service
- HIPAA compliance
- Multitasking and organization
- Proficient in Microsoft Office
- Bilingual
Timeline
Dental Patient Service Representative
Wesley Health Care Center
06.2024 - Current
Coordinator Records and Posting Department
Lumina HealthCare
10.2022 - 06.2024
Head Cashier Supervisor
Contractors’ Warehouse
04.2020 - 11.2022
Cashier
Contractors’ Warehouse
06.2019 - 04.2020
Medical Billing And Insurance Coding
UEI College
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