Maria Juliana Panqueva
Riverton,UT
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
3
3
years of professional experience
Work History
Salad Bar Associate
Harmons
11.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Maintained relationships with customers to maximize sales opportunities.
- Trained and mentored junior staff on customer service strategies and techniques.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Ensured compliance with all relevant health codes and regulations within the salad bar area.
- Streamlined salad bar operations by creating an organized system for ingredient prep and assembly tasks.
- Conducted regular inspections of salad bar equipment, ensuring proper functionality and safety standards were met.
Production Worker/Cashier
Just Organic Juice
06.2022 - 09.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Assembled and tested various products to meet production requirements and quality control standards.
- Weighed and measured items to prevent waste and meet quality standards.
- Managed inventory levels and restocked supplies to keep up with high production needs.
- Prepared and served juices and blended drinks.
- Collaborated with team members to optimize productivity during peak hours.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
- Increased efficiency by prepping fruits and vegetables ahead of time for easy access during busy periods.
- Educated customers about the nutritional benefits of various ingredients, encouraging healthier choices.
- Mastered the use of various blenders and juicers for optimal smoothie texture and consistency.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
- Operated POS system for quick order entry and cash drawer accuracy.
- Reconciled receipt totals, cash and credit payments to address shortages.
Cashier/Customer Service Representative
JCPenney
06.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate of Pre-Engineering - Environmental Engineering
Salt Lake Community College
Salt Lake City, UT08.2025
High School Diploma -
American Preparatory Academy High School
Draper, UT05.2022
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Customer interaction
- Cash Handling
- Customer Engagement
- Decision-Making
- Point of sale operation
- Team Cooperation
- Microsoft applications proficiency
- Courteous and Professional
- Flexible Schedule
- Oral communication
- New Hire Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Salad Bar Associate
Harmons
11.2023 - Current
Production Worker/Cashier
Just Organic Juice
06.2022 - 09.2023
Cashier/Customer Service Representative
JCPenney
06.2021 - 05.2022
Associate of Pre-Engineering - Environmental Engineering
Salt Lake Community College
High School Diploma -
American Preparatory Academy High School