Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Maria Karla Guerra

Miami

Summary

Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Knowledgeable Case Manger with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Case Manager

Social Integrity Mental Health Corp
09.2024 - Current
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Human Resources Manager

ABA Proactive Solutions
08.2024 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

Human Resources Manager

MY ABA THERAPY
12.2023 - 08.2024
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.

General Doctor

Policlinico Turcios Lima
01.2023 - 10.2023
  • Participated in multidisciplinary care planning and management of high-risk patients
  • Formulated health plans, including further testing, specialist referral and medication therapy
  • Examined, diagnosed and treated patients for acute injuries, infections, and illnesses
  • Completed timely and comprehensive medical documentation in electronic tracking systems

Psychology Instructor Teaching Assistant

Facultad Julio Trigo Lopez
01.2022 - 12.2022
  • Supported students' academic progress by providing one-on-one attention to help guide learning and comprehension
  • Assisted lead teacher with grading assignments, maintaining records and preparing for class sessions
  • Worked with head teacher to encourage student enthusiasm for learning process and development of good study habits

Psychology Assistant

Facultad Julio Trigo Lopez
10.2019 - 12.2021
  • Delivered direct treatment and psychological consultation to children and adults
  • Collaborated with clients to set goals and build realistic action plans
  • Facilitated group sessions and delivered effective individual counseling to help clients through work routine and complex problems

Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Organization and multitasking
  • Documentation and reporting
  • Community resources
  • Staff management
  • Medical records management
  • Progress evaluations
  • Referral coordination

Certification

Certified Behavioral Health Case Manager

Provisional.


Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Case Manager

Social Integrity Mental Health Corp
09.2024 - Current

Human Resources Manager

ABA Proactive Solutions
08.2024 - Current

Human Resources Manager

MY ABA THERAPY
12.2023 - 08.2024

General Doctor

Policlinico Turcios Lima
01.2023 - 10.2023

Psychology Instructor Teaching Assistant

Facultad Julio Trigo Lopez
01.2022 - 12.2022

Psychology Assistant

Facultad Julio Trigo Lopez
10.2019 - 12.2021

Certified Behavioral Health Case Manager

Provisional.


Similar Profiles

CREATE PROFILE
Maria Karla Guerra