Maria L. Perez
Mulberry,FL
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
2
2
years of professional experience
Work History
Receptionist Assistant
Southside Medical Clinic
09.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Collected payments, processed transactions and updated relevant records.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
Produce Associate
Walmart
11.2022 - 09.2023
- Stocked fruits and vegetables and removed old or poor quality products.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Assisted with weekly inventory counts.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
Sales Representative Team Leader
Boost Mobile Store
06.2021 - 06.2022
- Trained and mentored new sales representatives.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
Education
High School Diploma -
Mulberry Senior High School
Mulberry, FL05.2021
Skills
- Business Correspondence Writing
- Mail Routing
- Multi-Line Telephone Systems
- Mail Management
- Cash Management
- Scheduling
- Fluent in spanish
- Specimens Collection and Processing
- Medical Charting
- Medical Terminology
- Referral Verification
- Records Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Assistant
Southside Medical Clinic
09.2023 - Current
Produce Associate
Walmart
11.2022 - 09.2023
Sales Representative Team Leader
Boost Mobile Store
06.2021 - 06.2022
High School Diploma -
Mulberry Senior High School
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