Marialaina digregorio

Sales Associate

Home Depot

05.2023 - 03.2025

Processed customer transactions accurately and efficiently using point-of-sale systems.
Assisted customers with product selection, ensuring a positive shopping experience.
Maintained organized sales floor, restocking merchandise and enhancing visual displays.
Trained new associates on cash handling procedures and customer service standards.
Managed inventory levels through regular stock assessments and replenishment strategies.
Collaborated with team members to achieve sales goals and improve overall store performance.
Resolved customer inquiries and complaints promptly, fostering loyalty and satisfaction.
Helped customers complete purchases, locate items, and join reward programs.
Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Maintained a clean and organized sales floor, contributing to an inviting shopping environment.
Provided training for new hires, improving their competency in sales techniques and store policies.
Maintained clean sales floor and straightened and faced merchandise.
Achieved efficient checkout processes by swiftly scanning items and handling payment transactions.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Answered questions about store policies and addressed customer concerns.
Greeted customers and helped with product questions, selections, and purchases.
Exceeded sales targets through effective product recommendations and upselling strategies.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers'' attention.
Boosted customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
Issued receipts and processed refunds, credits, or exchanges.
Participated in store promotions and special events to drive foot traffic and increase overall sales performance.
Managed multiple customer requests simultaneously by prioritizing tasks and efficiently delegating work among team members.
Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Resolved customer complaints professionally, resulting in increased loyalty and repeat business.
Streamlined returns process for customers, ensuring timely refunds or exchanges while adhering to company policies.
Supported loss prevention initiatives by monitoring potential shoplifting activity and reporting suspicious behavior to management.
Promoted available store credit options to interested customers, increasing enrollment rates for loyalty programs or credit cards.
Informed customers of current store promotions to encourage additional sales purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Enhanced customer experience through friendly greetings and personalized assistance throughout their shopping journey.
Provided constructive feedback during team meetings regarding improvements for store operations or customer-facing procedures.
Assisted customers with product selection and inquiries, enhancing customer satisfaction.
Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
Maintained store presentation standards through effective merchandising and inventory management.
Trained new associates on sales techniques and customer service protocols, fostering team development.
Implemented promotional displays to increase product visibility and drive sales engagement.
Analyzed customer feedback to identify trends and recommend improvements in service delivery.
Collaborated with team members to achieve daily sales targets and maintain operational efficiency.
Resolved customer complaints promptly, contributing to a positive shopping environment and loyalty retention.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Increased sales revenue through effective product recommendations tailored to individual customers.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
Supported store leadership in implementing new merchandising strategies to improve product positioning.
Greeted customers and provided outstanding customer service.
Participated in periodic inventory counts to maintain accurate stock levels.
Supported store management in planning and executing seasonal promotions and sales events.
Monitored sales trends to advise on restocking, ensuring popular items were always available.
Engaged with customers on sales floor, offering assistance and improving shopping experience.
Developed rapport with regular customers, fostering welcoming store atmosphere.
Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Assisted in setting up promotional displays to attract customer attention and boost sales.
Trained new employees in sales techniques and store procedures, improving team effectiveness.
Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
Coordinated with stock team to expedite restocking of high-demand items.
Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Conducted product demonstrations to highlight features and benefits, increasing customer interest.
Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimeal products.
Provided exceptional services and pleasant shopping experiences to retail customers.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Created inviting environment for customers by maintaining store organization and cleanliness.
Built customer loyalty and retention by delivering excellent shopping experiences.++
Used in-store system to locate inventory and place special orders for customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Developed strong rapport with customers and created positive impression of business.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Recommended complementary purchases to customers, increasing revenue.
Monitored customers for signs of security concerns and escalated issues to management.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Summary

Overview

Work History

Sales Associate

Sales Associate

Education

Associate of Arts - Cultural Anthropology

Skills

Timeline

Sales Associate

Sales Associate

Associate of Arts - Cultural Anthropology

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