Maria Laura Fernandez Chiappe
Miramar,FL
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Bakery Wrapper
Costco
05.2025 - Current
- Wrapped bakery products efficiently to maintain freshness and quality.
- Assisted in inventory management by organizing and labeling products for easy access.
- Ensured compliance with food safety standards during wrapping and storage processes.
- Collaborated with team members to streamline packaging workflows and reduce waste.
- Maintained cleanliness of work area, adhering to hygiene standards consistently.
- Implemented minor process improvements that enhanced productivity within the wrapping station.
- Safeguarded food safety standards through proper handwashing, sanitization procedures, and adherence to company policies on cross-contamination prevention.
- Maintained high-quality control standards with thorough inspections of finished products.
Full Esthetician
Ocean Spa
07.2024 - 09.2024
- Full body wax specialist. Evaluating a customer’s skin condition and offer recommendation for treatments. Performing hydrafacials, eyebrows shaping, full body treatments, Waxing or plucking unwanted hair, providing facials massage, gua-sha techniques.
Full Esthetician
Exhale Spa
09.2020 - 07.2024
- Provided personalized skincare consultations to assess client needs and recommend appropriate treatments.
- Administered a variety of facial treatments, ensuring adherence to safety and sanitation protocols.
- Educated clients on proper skincare routines and product usage to enhance treatment outcomes.
- Collaborated with team members to maintain a clean, organized spa environment for optimal client experience.
- Utilized advanced skincare technologies, improving treatment efficacy and client satisfaction rates.
- Trained new staff on spa procedures and customer service standards to ensure consistent quality of care.
- Developed promotional packages that increased client engagement and boosted service sales during peak seasons.
- Oversaw inventory management, ensuring availability of essential products while minimizing waste through efficient practices.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
Tag Prices Clerk, Receiving, Cashier
Publix Hallandale Beach
03.2016 - 11.2016
- Processed incoming correspondence and maintained accurate filing systems for efficient document retrieval.
- Assisted in managing inventory levels through regular stock checks and organization of supplies.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Security/ Front Desk
Mei Condominium
02.2011 - 12.2012
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
Cashier, store associate
Aldi
01.2019 - 01.2020
- Maintained clean, organized checkout areas to enhance customer experience and operational efficiency.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with inquiries, providing product information and resolving issues promptly.
- Collaborated with team members to maintain stock levels and ensure availability of products at checkout.
- Trained new cashiers on register operations and customer service best practices to improve team performance.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
HHA Certificate
Caregiver
02.2017 - 11.2020
- Provided compassionate personal care, assisting clients with daily living activities and promoting independence.
- Monitored client health status, reporting changes to healthcare professionals for timely interventions.
- Assisted clients with mobility and transportation needs, enhancing overall quality of life and community engagement.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Manicure, facials, full body waxing
Tammy Nails
01.2011 - 01.2015
- Delivered exceptional nail care services, ensuring customer satisfaction and repeat clientele.
- Implemented sanitation protocols to maintain a clean and safe work environment for clients and staff.
- Conducted inventory management for supplies, ensuring availability of products for uninterrupted service delivery.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Communicated effectively with management concerning important customer issues.
Non-Emergency driver
VA Hospital Ambulance
02.2010 - 11.2012
- Operated ambulance vehicles in compliance with safety regulations and protocols.
- Provided patient transport services, ensuring comfort and security during transit.
- Maintained vehicle cleanliness and readiness by performing routine inspections and minor repairs.
- Communicated effectively with dispatch to coordinate timely responses to emergency calls.
- Trained new drivers on operational procedures, safety measures, and best practices.
- Maintained clean and organized vehicle, enhancing professional image of company.
Clerk/Cashier
Marathon, Gas Station
01.2005 - 2023
- Handled cash transactions and processed customer payments efficiently.
- Assisted customers with inquiries and provided information on products and services.
- Supported inventory management by restocking shelves and monitoring stock levels.
- Operated point-of-sale systems to accurately record sales transactions.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Cashier, bingo caller
Bingo Belgrano
07.1989 - 11.2001
- Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
- Managed point-of-sale systems, maintaining operational readiness and resolving technical issues.
- Collaborated with team members to streamline checkout processes, improving overall service speed.
- Maintained cleanliness and organization of checkout area, promoting a welcoming environment for patrons.
- Trained new staff on cash register operations and customer service protocols to ensure consistency.
- Monitored inventory levels at the register, notifying management of stock shortages for timely replenishment.
- Implemented best practices for cash reconciliation, enhancing accuracy in daily financial reporting.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Colegio Primario Instituto Cervantes
Buenos Aires, ArgentinaHigh School Diploma -
Colegio Secundario Católico Juan XIII Secundario Inglés Perito Mercantil
GED, High School Diploma -
American Academy
Pinecrest, FLSkills
- Fluent English - Spanish (write, read and speak) / Computer skills
- Customer satisfaction
- Cash handling
- Cash management
- Relationship building
- Sales expertise
- Customer service
- Teamwork and collaboration
- Professional and mature
- Staff training
Accomplishments
- Trained and mentored employees.
- Completed manager training program.
Certification
HHA Certificate, Code Enforcement Certificate, Security License, Full Esthetician. Phlebotomist certificate.
Timeline
Bakery Wrapper
Costco
05.2025 - Current
Full Esthetician
Ocean Spa
07.2024 - 09.2024
Full Esthetician
Exhale Spa
09.2020 - 07.2024
Cashier, store associate
Aldi
01.2019 - 01.2020
HHA Certificate
Caregiver
02.2017 - 11.2020
Tag Prices Clerk, Receiving, Cashier
Publix Hallandale Beach
03.2016 - 11.2016
Security/ Front Desk
Mei Condominium
02.2011 - 12.2012
Manicure, facials, full body waxing
Tammy Nails
01.2011 - 01.2015
Non-Emergency driver
VA Hospital Ambulance
02.2010 - 11.2012
Clerk/Cashier
Marathon, Gas Station
01.2005 - 2023
Cashier, bingo caller
Bingo Belgrano
07.1989 - 11.2001
High School Diploma -
Colegio Primario Instituto Cervantes
High School Diploma -
Colegio Secundario Católico Juan XIII Secundario Inglés Perito Mercantil
GED, High School Diploma -
American Academy
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