Summary
Work History
Education
Skills
Languages
Timeline
Generic

Marialexandra Bonilla

Doral,FL

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged skills in package handling and strategic problem-solving at SERECA C.A and Amazon. Achieved significant sales targets and streamlined warehouse safety, demonstrating strong leadership and meticulous attention to detail. Excelled in fostering team collaboration and driving results, ensuring optimal stock management and service excellence.

Work History

Associate Sortation

Amazon
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Increased productivity by working collaboratively with team members to meet deadlines.

Associate

Walmart
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Manager of Business Development and Sales

SERECA C.A
  • Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Led team meetings focused on sharing best practices which contributed significantly to overall team success.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.

Manager of Customer Services Officer

SERECA C.A
  • Supported warehouse operations with manual loading, unloading, and palletizing of packages.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Maintained a safe work environment through proper handling of packages and equipment.
  • Increased productivity by working collaboratively with team members to meet deadlines.

Education

Tecnico Superior Universitario En RRPP - R.R.P.P

Instituto Universitario De Relaciones Publicas IUDERP
Caracas, Venezuela
08.1988

Skills

  • Package handling
  • Sorting accuracy
  • Warehouse safety
  • Stock management

Languages

Spanish, English
Limited Working

Timeline

Associate Sortation

Amazon

Associate

Walmart

Manager of Business Development and Sales

SERECA C.A

Manager of Customer Services Officer

SERECA C.A

Tecnico Superior Universitario En RRPP - R.R.P.P

Instituto Universitario De Relaciones Publicas IUDERP

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Marialexandra Bonilla