Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Liliana Pira

Miami,FL

Summary

Dynamic professional with extensive experience in customer service and organizational skills, Committed to delivering results and fostering positive relationships. known for being highly productive and efficient in task completion. Possess specialized skills in sanitation practices, time management, and organization. Excel in communication, adaptability, and problem-solving to ensure top-notch service delivery.

Overview

28
28
years of professional experience

Work History

Housekeeper

Ivelisse Hernandez
Hollywood, FL
07.2024 - 07.2025
  • I worked at a house Organizing closets, clothing items.
  • Sanitized all areas of the house and restrooms.
  • Ensured that all health standards were met during cleaning.
  • Changed bed linens and towels, tidied up rooms.
  • care for the kids in the house serving food, playing games .

Hairdresser

Self Employed
Tucuman , Argentina
03.2020 - 05.2024
  • Developed relationships with regular clients by providing excellent customer service.
  • Attended fashion shows and other events to stay updated on new styles and techniques.
  • Analyzed hair texture and condition before recommending appropriate styling methods.
  • Ensured client satisfaction with the quality of service provided.
  • Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
  • Upsold additional services like styling products or accessories to increase revenue for the business.
  • Applied a variety of chemical treatments such as perming, relaxing or straightening services.
  • Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
  • Maintained accurate records of client's details including name, contact number, payment information.
  • Suggested retail products to clients that would help them maintain their style.
  • Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
  • Cut, styled and coloured customer's hair according to their preference using scissors, clippers and colouring products.
  • Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
  • Shampooed, conditioned and blow-dried client's hair.
  • Provided consultations to discuss hairstyle options for clients.
  • Maintained cleanliness of salon equipment, tools and work areas.
  • Greeted customers, answered phones and booked appointments.
  • Advised clients on how to maintain their hairstyles at home between visits.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Collected payment from customers and scheduled next appointments.

Front Desk Receptionist

Enrique Aponte
Tucuman, Argentina
03.2010 - 02.2019
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.

Cashier

wallmart pharmacy
Port Saint Lucie, FL
04.2001 - 07.2008
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.

Salesperson

Clothing Store @ sawgrass mall
Sunrise, FL
06.1997 - 01.2000
  • Advised customers on the latest product features and benefits.
  • Maintained accurate records of customer interactions and transactions.
  • Developed and implemented strategies to meet sales quotas.
  • Provided personalized service to build relationships with customers.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Counted cash, made change, and store coupons to keep organized and balanced cash register drawer.

Education

Associate of Applied Science - Medicine

Faculatad De Medicina De Tucuman
Tucuman, Argentina
11-1996

Skills

  • Organizational skills
  • Customer service
  • Problem solving
  • Attention to detail
  • Childcare assistance
  • Communication skills

Languages

English
Limited

Timeline

Housekeeper

Ivelisse Hernandez
07.2024 - 07.2025

Hairdresser

Self Employed
03.2020 - 05.2024

Front Desk Receptionist

Enrique Aponte
03.2010 - 02.2019

Cashier

wallmart pharmacy
04.2001 - 07.2008

Salesperson

Clothing Store @ sawgrass mall
06.1997 - 01.2000

Associate of Applied Science - Medicine

Faculatad De Medicina De Tucuman

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