MARIA LOURDES F. NACPIL

• Ensure room readiness and cleanliness prior to new admissions arrival
• Greet new resident and family upon admission and inform necessary departments
• Coordinate room changes as needed and communicate to responsible parties and department managers.

• Physically do the room changes for residents when help is
needed, assisting nursing staff in moving the beds and belongings.
• Assist the resident and/or responsible party to complete contracts.
• Email Bed hold notices reserve policy notifications to any transfers to hospitals,
• Complete satisfaction surveys upon discharge

• Responsible for creating a monthly CNA schedule and ensuring that each shift is staffed appropriately
• Edited the schedule to account for request time off, new hires, and terminated employees
• Posted the schedule for CNAs five days prior to the 1st day on the schedule
• Followed the current holiday rotation and added new hires to the rotation
• Coordinated with DON-Director of Nursing and HR to request increasing staffing levels when necessary
• Posted daily assignment sheets to notify CNAs and other nursing staff of their assignments.

• Accepted referrals from hospitals, skilled nursing facilities, subacute rehab facilities, and long term care needing services for home health
• Verified and coordinated with the MSW regarding referrals
• Contacted the physicians regarding referrals and orders
• Performed eligibility checks and verified patient provider and pertinent information for admitting patients for home health care
• Handled correspondence and documented communication between doctors, patients, and healthcare staff
• Scheduled patient appointments for physician visits, nursing visits, and home health aide visits
• Contacted and scheduled transportation for patients during clinic visits
• Handled the daily office operations of the home health care
• Provided verification for employment of all staff and applicants
• Compiled and kept updated employee records and credentials
• Verified and updated worker healthcare registry and licenses.

• Reported directly to the Administrator/Assistant Administrator
• Verified and coordinated with all clinicians on their clinical needs, such as DME supplies
• Verified the eligibility of the patient to receive durable medical equipment.

• Performed regular visits as deemed necessary to care for the patient in need
• Performed bathing, grooming, and minimal/light housekeeping for the patient
• Documented patient visits in a timely manner to communicate with other healthcare staff.

• Handled the daily office operations of the home health care
• Provided verification for employment of all staff and applicants
• Compiled and kept updated employee records and credentials
• Verified and updated worker healthcare registry and licenses
• Ordered office supplies
• Supervised the office staff
• Prepared interoffice and intraoffice memorandums.

• Responsible for checking hotel guests in and out of their rooms
• Greeted guests at the front desk, answered questions, recommended activities and restaurants, and answered phone calls.

• Greeted and assisted all customers, including providing help with check-in, tagging luggage, ticketing changes, re-booking, and special service requests
• Boarded and deplaned flights and escorted passengers, including disabled passengers and unaccompanied minors, from aircraft.

• Responsible for managing, recruiting, selecting, interviewing, and training applicants for vacant jobs
• Screened applicants to ensure employees were fitted for the job
• Provided orientation to newly hired employees
• Arranged files and documentation of all employees
• Reviewed employee performance
• Compiled compensation and benefits
• Communicated and reached out to labor unions and service unions.