Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Lucia Ravelo

Miami,FL

Summary

Dynamic Sales Assistant with a proven track record at Centurion Restaurant Group, excelling in customer service and relationship building. Recognized for enhancing sales through effective problem-solving and teamwork. Trained new hires, fostering a collaborative environment while consistently delivering exceptional support in high-pressure situations. Reliable and goal-oriented, committed to achieving results.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Centurion Restaurant Group
02.2023 - 04.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.

Education

Associate Degree - International Business And Marketing Managment

Miami Dade College
Miami, FL
05.2023

Skills

  • Customer service
  • Listening skills
  • Problem-solving skills
  • Reliable and punctual
  • Goal oriented
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Relationship building

Languages

Spanish
Native or Bilingual

Timeline

Sales Assistant

Centurion Restaurant Group
02.2023 - 04.2025

Associate Degree - International Business And Marketing Managment

Miami Dade College