Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maria Luisa Molina

Milwaukie,Oregon

Summary

Strategic Commercial Lines Account Manager adept at utilizing advanced insurance product knowledge to serve commercial client needs. Well-versed in sales program management and commercial portfolio management demonstrated over 8 years of industry performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CEO

Molina Insurance Group
01.2024 - 05.2024
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.

Commercial Lines Manager

Molina Insurance Group
01.2019 - 01.2023
  • Provided informed guidance to assist clients in choosing commercial insurance products to suit business needs.
  • Managed a diverse portfolio of commercial lines accounts while maintaining high levels of retention and client satisfaction.
  • Executed cold calls, marketing initiatives and networking to drive sales.
  • Implemented new business development strategies, resulting in consistent growth of the commercial lines book of business.

Personal Lines Manager

Molina Insurance Group
01.2016 - 01.2019
  • Inbound / Outbound calls, billing review and claims intake
  • Renewal reviews and pivoting to other lines of business
  • Reports such as pending cancellations, non-renewals and undisclosed drivers
  • Coordinating team and agency events and leading group meetings.

Customer Service Representative

Farmers Insurance
01.2015 - 01.2016
  • Cold calling and obtaining new lead / quote information
  • Overviewing billing breakdowns and reviewing customer accounts
  • Training other district agents on cold calling.

Education

G.E.D -

Merlo, Beaverton
01.2017

Skills

  • Operations Management
  • Team Work
  • Efficient
  • Time Management
  • Strategic
  • Problem Solving

Certification

  • PNC (Property and Casualty License
  • L&H (Life and Health License)

Timeline

CEO

Molina Insurance Group
01.2024 - 05.2024

Commercial Lines Manager

Molina Insurance Group
01.2019 - 01.2023

Personal Lines Manager

Molina Insurance Group
01.2016 - 01.2019

Customer Service Representative

Farmers Insurance
01.2015 - 01.2016

G.E.D -

Merlo, Beaverton

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Maria Luisa Molina