Maria Luisa Torres
Montebello,VA
Summary
Highly efficient Intermediate Clerk. Established in fast-paced and challenging environments. Eager to learn and apply new knowledge with skill and efficiency.
Overview
6
6
years of professional experience
Work History
Intermediate Clerk
Rancho Los Amigos Los Angeles County
05.2023 - Current
- Fax paper work for the clinics
- Reminder phone calls
- Work on Clinic Scheduling, Clinic Count and Clinic Calender.
- Reduced response time to customer inquiries with prompt and courteous communication via phone and email.
- Improved overall team productivity, assisting colleagues in completing tasks as needed.
- Contributed to a positive work environment by collaborating with coworkers on various projects and assignments.
- Interact with customers by phone, email and in-person to provide helpful information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Office Assistant
International Los Angeles School
03.2022 - 04.2023
- Enhanced campus safety by conducting regular patrols and promptly addressing any concerns or incidents.
- Assisted in organizing campus events for increased student engagement and satisfaction.
- Provided exceptional customer service to students, faculty, and visitors, fostering a welcoming campus environment.
- Streamlined administrative processes by managing incoming calls, emails, and appointments.
- Participate in faculty meetings and special events as assigned.
- Assist and Coordinate with a student organization about Positive Discipline.
- Assist teachers with work Assignments. Create sheets for Attendance and After school/Daycare.
- Track data for payment charge. Inventory
Receptionist
Drybar Holdings
02.2018 - 02.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Campus Aide
LAUSD
01.2019 - 03.2021
- Ensured campus safety by vigilantly patrolling school grounds and monitoring student activities.
- Assisted in maintaining a positive learning environment by addressing behavioral issues promptly and effectively.
- Supported faculty and staff with classroom management, aiding in the implementation of lesson plans and activities.
- Facilitated smooth daily operations by organizing events, handling logistical tasks, and coordinating schedules.
Education
No Degree - Education
East Los Angeles College
Monterey Park, CA06.2024
Skills
- Scheduling Appointments
- Document Management
- Report Preparation
- Microsoft Office
- Punctual
- Multi-tasking
- Quick learner
- Team leadership
- Bilingual (Spanish & English)
Timeline
Intermediate Clerk
Rancho Los Amigos Los Angeles County
05.2023 - Current
Office Assistant
International Los Angeles School
03.2022 - 04.2023
Campus Aide
LAUSD
01.2019 - 03.2021
Receptionist
Drybar Holdings
02.2018 - 02.2022
No Degree - Education
East Los Angeles College
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