Marialuisa Torres

• Worked closely with organizational leadership.
• Created invoices and deposits.
• Responsible for calendaring and time coordination.
• Cultivated a positive work environment that fostered employee engagement, and boosted overall team morale.
• Overall responsibility for marketing of services, creating paper and electronic advertising.

Freelance worker per harvest. Harvested and manicured the product.

This job is a freelance position that I was able to join in allowance of availability. Working only when time and my job allowed it. The company switched owners recently, and its no longer a job I will be returning to.

• Designed displays to enhance visual presentation of products, deliver interactive, engaging, memorable experiences for customers.
• Completed efficient and creative store resets, tear down, and set ups every night, to fit the merch in the space a venue provided.
• Created and maintained a system to monitor and keep track of inventory levels every night in a new space.
• Handled cash, and card transactions using the Square application.
• Analyzed industry trends to develop relevant offerings for the band.

• Completed monthly end cap setups per company requirements.
• Trained new cashier members, providing guidance and support with cash registers, radio operation, key making training, to foster professional growth and success on the front lines of the store.
• Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
• Enhanced customer satisfaction through proactive problem-solving measures and excellent communication strategies.
• Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
• Collaborated with senior leadership to develop long-term business strategies aligned with company objectives.
• Managed social media of the store.
• Trained in programs offered by Ace Hardware to execute new displays, and re-arranging of the store, for optimal customer purchasing experience.

• Implemented de-escalation strategies to assist individuals experiencing emotional distress or aggressive behavior.
• Coordinated with law enforcement, medical professionals, and other agencies as needed for safe handling of crisis situations.
• Collaborated with multidisciplinary teams to develop comprehensive care plans for clients in crisis.
• Conversed with individuals in crisis which called the 24/7 hotline for assistance.
• Delivered crisis intervention training to community partners, strengthening collaborative efforts and increasing overall knowledge of consent and sexual assault prevention.
• Assisted in organization of Take Back the Night at Humboldt State University, while being 1 of the 3 counselors for the night.
• Taught age appropriate classes, K-12 on consent and sexual assault awareness year round.
• Provided suicide and advocate training.
• Established trust with clients, fostering open communication and enabling successful counseling sessions.
• Assisted families in understanding their loved one's needs, promoting effective communication and conflict resolution techniques.
• Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.