Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Luisa Vargas Giles

4311 N 35th Avenue ,AZ

Summary

Proven leader in operational efficiency and workforce management, I enhanced team productivity and safety at Party City through innovative process improvements and effective staff training. Skilled in transportation and safety management, my motivational attitude drives operational excellence, meeting customer needs with precision. Achieved significant milestones in employee engagement and order fulfillment, showcasing a blend of hard and soft skills.

Overview

13
13
years of professional experience

Work History

Operations Lead

Party City
02.2024 - Current
  • Streamlined operations by implementing efficient processes and optimizing workflows.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Managed and allocated staff and material resources to meet production goals.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
  • Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Created and managed project plans, timelines and budgets.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Operations Lead

Burlington
12.2021 - 02.2024
  • Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
  • Reduced waste and optimized resource allocation with revamped inventory control system.
  • Collaborated with sales team to align operational capabilities with customer expectations, boosting client satisfaction.
  • Developed and implemented training program for new hires, accelerating their time to full productivity.
  • Enhanced team productivity by implementing dynamic scheduling system that matched tasks with expertise.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Case Worker

COMTRANS
12.2018 - 12.2020


  • Assessed needs of each client and recommended appropriate services and resources.
  • Advocated on behalf of clients in legal proceedings, securing favorable outcomes in numerous cases.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Conducted home visits to assess clients' home environment and provide support.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.
  • Documented progress in treatment plans, educational, and recreational activities and maintained updated case records.
  • Prepared detailed reports for court proceedings that accurately reflected clients'' progress and recommended next steps.
  • Delivered ongoing support for families navigating the child welfare system, contributing to successful reunifications in multiple cases.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Provide transportation from foster home to set destinations were case visit would take place.
  • Provide transportation for adults and child to their appointments

Special Needs Child Caregiver

Elite Community Services
01.2015 - 01.2018
  • Tailored learning materials to accommodate diverse learning styles among special needs students, improving overall comprehension and retention rates.
  • Developed creative problem-solving skills among special needs children through guided play sessions that encouraged critical thinking.
  • Facilitated parental involvement in their child''s education by maintaining open lines of communication and providing resources on relevant topics.
  • Increased fine motor skills through engaging sensory play activities customized for each child''s level of ability.
  • Read stories, sang songs and facilitated creative play.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Monitored children's activities to verify safety and wellbeing.
  • Assisted in potty training and toilet hygiene.
  • Encouraged children's emotional and social development.
  • Provided support and guidance to children in conflict resolution.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Implemented daily routines and activities to stimulate and engage children.
  • Created and implemented activities to promote language development.
  • Documented children's growth and development.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Supported families in developing individualized care plans to address the specific needs of each child.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual''s unique needs.
  • Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
  • Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
  • Assisted special needs students with daily tasks, fostering independence and selfconfidence.
  • Provided respite care for families, offering them peace of mind and time to recharge.

Senior Caregiver

Colten Adult Care
02.2012 - 01.2016
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with daily living activities, ensuring their safety and wellbeing.
  • Assisted in maintaining a clean and safe environment for patients, completing housekeeping tasks as needed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
  • Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.

Education

High School -

Life Skills Center
Phoenix, AZ

Skills

  • Operational Efficiency
  • Motivational attitude
  • Scheduling Coordination
  • Workforce Management
  • Transportation Management
  • Safety Management
  • Order Fulfillment
  • Acknowledgment of customer needs
  • Team Training
  • Warehouse Operations
  • Staff Supervision

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Lead

Party City
02.2024 - Current

Operations Lead

Burlington
12.2021 - 02.2024

Case Worker

COMTRANS
12.2018 - 12.2020

Special Needs Child Caregiver

Elite Community Services
01.2015 - 01.2018

Senior Caregiver

Colten Adult Care
02.2012 - 01.2016

High School -

Life Skills Center

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Maria Luisa Vargas Giles