Maria Luisa Welsh
North Hills,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Collections Agent
Network Commercial Service
05.2023 - 10.2024
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Negotiated to collect balance in full.
- Counseled debtors on payment options and arranged installment agreements.
- Used skip tracing and other techniques to locate debtors.
- Complied with fair debt practices and regulatory guidelines and kept current with changing regulations.
- Assisted management in any other tasks that were assigned
Operations Manager
Dream Dinners
01.2020 - 01.2022
- Responsible for overseeing day-to-day operations of store and supervision of staff
- Responsible to maximize profitability and to minimize inventory and staff expenses
- Continual review of inventory to forecast and order supplies and to minimize waste
- Interact with existing and potential customers to educate them on products and services and/or to resolve issues that may arise.
Operations Assistant & Guest Support
Dream Dinners
03.2016 - 12.2019
- Assisted with day-to-day operations in conjunction with Operations Manager
- Kept inventory organized and properly stocked
- Processed and packaged products according to guidelines provided
- Assisted guests/customers before, during and after sessions.
Homemaker and Caregiver
Home
04.2002 - 03.2016
- Acted as caregiver for my mother-in-law who had progressive dementia
- Volunteered at schools, also basketball team mom and snack shack coordinator
- Heavily involved in PTA and church events and functions.
Records & Facilities Coordinator
Frandzel Robins Bloom & Csato
02.2000 - 04.2002
- Supervision of all aspects of the legal records department
- Responded to urgent and complicated issues from in-house and outside clients
- Negotiated contracts for purchase of supplies, furniture and vendor services.
Records Coordinator
MGM Studios Legal Dept.
09.1999 - 02.2000
- Organized, updated and maintained legal files, index pleadings and court documents
- Coordinated with vendor and staff to implement and customize the Accutrac Records Management Program for the Litigation Dept
- Improved tracking of on- and off-site files and established a more efficient data entry procedure
- Acted as alternate assistant for three attorneys of the department.
Records Coordinator
Gibson Dunn & Crutcher
08.1989 - 08.1999
- Responsible for managing and maintaining files
- Creation and/or revision of Matter File Index
- Preparation of file folders for storage
- Provided assistance as needed to attorneys and paralegals
- Assisted with special projects as assigned by the Records Manager.
Education
General Education -
Columban College
PhilippinesSkills
- Exceptional organizational skills
- Strong attention to detail
- Demonstrated excellent customer service skills
- Microsoft Word
- Outlook
- General Office
Certification
Serv-safe Manager Certification
Timeline
Collections Agent
Network Commercial Service
05.2023 - 10.2024
Operations Manager
Dream Dinners
01.2020 - 01.2022
Operations Assistant & Guest Support
Dream Dinners
03.2016 - 12.2019
Homemaker and Caregiver
Home
04.2002 - 03.2016
Records & Facilities Coordinator
Frandzel Robins Bloom & Csato
02.2000 - 04.2002
Records Coordinator
MGM Studios Legal Dept.
09.1999 - 02.2000
Records Coordinator
Gibson Dunn & Crutcher
08.1989 - 08.1999
General Education -
Columban College
Similar Profiles
Aayush SubediAayush Subedi
Commercial Cleaner and Gardener, Office Cleaner at Stella Commercial Cleaning and Maintenance ServiceCommercial Cleaner and Gardener, Office Cleaner at Stella Commercial Cleaning and Maintenance Service
Tristan MooreTristan Moore
Janitor at Clean-tech Commercial Cleaning ServiceJanitor at Clean-tech Commercial Cleaning Service
Jessica ArguellesJessica Arguelles
Office Assistant at Commercial Appliance Technician ServiceOffice Assistant at Commercial Appliance Technician Service