Maria Luiza Melo
Orlando,FL
Summary
Dedicated UCF psychology student with a strong foundation in mental health and human behavior, seeking opportunities to contribute to counseling and support services. Proven skills in patient care and customer service, combined with a collaborative team approach. Committed to delivering empathetic communication and employing research-based practices to enhance client well-being. Aiming to leverage academic knowledge into impactful real-world applications within the mental health field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Assistant
Max Home Design
01.2023 - 01.2024
- Assisted customers with home design selections, ensuring quality service and satisfaction.
- Managed inventory and coordinated product displays to optimize showroom appeal.
- Developed strong communication and problem-solving skills while working with clients and vendors.
- Resolved customer inquiries promptly while maintaining a high level of customer satisfaction.
Volunteer
Somerby Lake Nona
Orlando, FL
01.2018 - 01.2019
- Provided companionship and support to residents, enhancing their quality of life.
- Assisted with recreational activities and daily tasks to foster a positive environment.
- Gained experience in patient care and senior living assistance.
Education
Bachelor of Science - Psychology
University of Central Florida (UCF)
Orlando, FL05.2025
Associate of Arts - General Studies
Valencia College
Orlando, FLSkills
- Patient Care and Support
- Customer service
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Document control
- Communication and Interpersonal Skills
- Time management
- Team Collaboration
Certification
Certified Nursing Assistant (CNA) License, #413874
Volunteer Experience
Somerby Lake Nona, Orlando, FL, Volunteer, 01/18, 01/19, Provided companionship and support to residents, enhancing their quality of life, Assisted with recreational activities and daily tasks to foster a positive environment, Gained experience in patient care and senior living assistance
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited
Timeline
Operations Assistant
Max Home Design
01.2023 - 01.2024
Volunteer
Somerby Lake Nona
01.2018 - 01.2019
Bachelor of Science - Psychology
University of Central Florida (UCF)
Associate of Arts - General Studies
Valencia College
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