Maria Luiza Pergentino Nagel
Kennesaw ,GA
Summary
Dynamic professional with a proven track record in organizational skills and behavior management techniques, honed across roles from HR Assistant to Private Nanny. Excelled in enhancing office efficiency and fostering positive environments, significantly improving document organization and promoting professional relationships. Demonstrates a strong ability to manage schedules and maintain meticulous records, ensuring operational excellence.
Enthusiastic to learn and ready to get back on the administrative/HR field.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
CBRE GWS of Brazil
07.2016 - 03.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Administrative Assistant
School Administration
02.2018 - 12.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
HR Assistant
Taubaté (Brazil) City Hall
02.2019 - 02.2020
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Participated in recruitment and selection process for new hires.
Au Pair
AuPairCare Live-In Childcare
02.2021 - 02.2022
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed bilingual abilities in Language through immersive conversation and activities.
Private Nanny
Private Family Client
03.2022 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Implemented daily routines for optimal child development and created a structured environment.
- Transported children to and from school, medical appointments and extra-curricular activities.
Education
Bachelor In Psychology -
UNITAU
Taubaté, SP Brazil 12.2020
Computer Networking
SENAI Professional School
São José Dos Campos, SP Brazil 12.2015
High School
SESI High School
Caçapava, SP Brazil12.2014
Skills
- Schedule Management
- Activity Planning
- Behavior management techniques
- Organizational Skills
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Private Nanny
Private Family Client
03.2022 - Current
Au Pair
AuPairCare Live-In Childcare
02.2021 - 02.2022
HR Assistant
Taubaté (Brazil) City Hall
02.2019 - 02.2020
Administrative Assistant
School Administration
02.2018 - 12.2018
Administrative Assistant
CBRE GWS of Brazil
07.2016 - 03.2017
Bachelor In Psychology -
UNITAU
Computer Networking
SENAI Professional School
High School
SESI High School
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