Maria "Lupe" Martinez
Riverside,California
Summary
Experienced professional with a proactive attitude and the ability to earn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Talley, LLP
Orange, California
02.2008 - Current
- Managed all payments processing, invoicing and collections tasks.
- Developed financial reports detailing billings, aging, and accounts receivable status.
- Processed invoice payments and recorded information in account database.
- Generated periodic reports summarizing account balances and collection activities.
- Answered customer inquiries regarding billings, payments, account status.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Generated and distributed month-end statements for customers and resolved related concerns.
- Worked with team members to identify and develop process improvements.
- Implemented new policies related to billing processes when required.
- Executed account updates and noted account information in company data systems.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Answered customer questions to maintain high satisfaction levels.
- Performed additional duties as assigned by management team, including assistance with weekly review and reconciliation of payroll data, including timesheets, and other related information.
- Updated HR databases with employee changes in position, salary, and personal information.
- Provided support to other departments within the organization as needed.
Education
Associate of Arts -
Santa Ana College
Santa Ana, CA06-2003
Skills
- Billing and Invoicing
- Report Generation
- Accounts Receivable expertise
- Phone call answering
- Customer Account Management
- Customer Relations
- Employee training
- Adaptability and Flexibility
- Multitasking
- Organized and detail oriented
- Bilingual in English/Spanish
Timeline
Administrative Assistant
Talley, LLP
02.2008 - Current
Associate of Arts -
Santa Ana College
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